Executive Meeting Manager

About SCC

Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play – the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn.

But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as true today as it began over three decades ago. Read more about our Community Impact here.

Employees are the heartbeat of this extraordinary service culture and contribute to our collective success in the vibrant core of downtown Seattle.

Position Summary

Reporting to the Assistant Director of Event Services, the Executive Meeting Manager is responsible for the planning and execution of assigned local business meetings with defined planning and operational requirements. Working in partnership with the Executive Meeting Sales Manager, this position serves as the primary client contact and coordinates SCC departments and facility partners to reduce the number of separate planning interactions required of the client. The role develops event plans, coordinates service delivery, confirms venue readiness, and supports onsite execution to ensure accurate documentation and billing. The Executive Meeting Manager applies independent judgment to deliver efficient events while optimizing revenue. The position may work a variable schedule based on event activity, including evenings, weekends, and holidays.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Event Lifecycle Management

· Manage assigned meetings from sales turnover through planning, onsite execution, billing review, and final closeout.

· Serve as the primary client contact for event planning and facility service coordination after contract execution.

· Establish planning timelines, identify client decisions and deadlines, and maintain clear communication throughout the event lifecycle.

· Lead planning meetings, site visits, and event coordination meetings with clients, internal departments, and facility partners.

· Develop, review, and maintain event plans, diagrams, schedules, service orders, and related documentation in the event management system.

· Deliver responsive, solutions-oriented service that reinforces SCC’s reputation as easy to do business with and supports repeat business.

Integrated Facility and Partner Services

· Identify and support opportunities to maximize event revenue through facility partner services, effective client consultation, and efficient event planning.

· Coordinate facility partner services, including audiovisual, electrical, catering, guest services, operations, and other event support services, through an integrated internal planning process.

· Confirm service responsibilities, timelines, deliverables, and handoffs among SCC departments, facility partners, contractors, and vendors.

· Translate client objectives into coordinated service requirements and connect clients with specialized partners when direct technical consultation is needed.

· Monitor changes that affect space use, services, schedules, or costs and communicate impacts promptly to the client and supporting teams.

· Maintain professional working relationships with clients, internal departments, facility partners, contractors, and vendors.

Onsite Execution and Service Resolution

· Provide onsite event management coverage based on event needs and schedule, including evenings, weekends, and holidays as required.

· Monitor event activity and coordinate staff, vendors, contractors, and facility partners to maintain event flow and service standards.

· Exercise independent judgment to resolve operational issues, address client needs, and adjust service delivery within established authority.

· Escalate significant safety, contractual, financial, or reputational issues in accordance with SCC practices.

· Share event feedback and operational insights that support service improvement, customer retention, and effective use of venue spaces and resources.

Financial and Administrative Accountability

· Maintain complete and accurate event records, service orders, client approvals, and operational documentation.

· Review event revenues and expenses, supporting documentation, and billing details for accuracy before close-out.

· Monitor assigned event requirements for alignment with contracted space, services, policies, and approved changes.

· Complete post-event follow-up, document relevant outcomes, and support continuity for repeat business.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to see, talk, hear, sit, stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Minimum Qualifications:

· Bachelor’s degree in Hospitality, Event Management, Business, Communications, or a related field.

· Three (3) years’ experience with progressively responsible event planning, event services, hospitality, venue, hotel, or convention center experience.

· Strong written, verbal, presentation, and relationship management skills.

· Ability to work a variable schedule, including evenings, weekends, and holidays, based on event activity.

Preferred Qualifications:

· Experience using Momentus or a comparable venue management platform.

· One (1) year of experience working at the Seattle Convention Center

*Equivalent combination of education and experience may be considered.

Disability Accommodations and Equal Employment Opportunity

If accommodations are required either to complete the application process and/or attend an interview, please contact the Human Resources Department at 206-694-5038.

Seattle Convention Center is committed to the policy of equal employment opportunity and nondiscrimination on the basis of race, creed, color, national origin, sex, marital status, sexual preference, orientation, gender identity, genetic information, pregnancy, age, religion, veteran status, military status, disability, or any other status protected by law.

Notes on the Application Process

• This position will remain open until filled. Review of applications will begin immediately.
• Only applications submitted directly to Seattle Convention Center’s jobs page will be considered; applications submitted via external websites / apps will not be received.
• A current resumé may be submitted in lieu of filling out the attached Application for Employment only if it includes accurate dates – including month and year – of both previous employment and any relevant experience/education history.
• In the event your application is selected for an interview, a hiring representative will reach out via your provided phone or email contact information. The final hiring process will involve employment reference checks and a criminal background check.