Executive Meeting Manager
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Description
TITLE: Executive Meeting Manager
DEPARTMENT: Sales
REPORTS TO: Director of Sales
JOB SUMMARY
Prospects and solicits corporate markets to generate new catering/group business to ensure monthly/annual goals are met. Plans and administers all catering/group events by assuring that the following duties are accomplished personally and through subordinates:
ESSENTIAL FUNCTIONS
- Maintains established customer relations and generates new relationships.
- Consistently solicits new clients through phone calls, emails and local outside sales calls.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
- Conducts property tours and prepares information for site inspections.
- Conducts competitive set site tours; build relationship with competitive set to gain referrals.
- Attend industry related meetings and events.
- Conducts local outside sales calls to promote the hotel and review competition reader boards to develop leads.
- Meet budgeted sales catering goals of food, beverage, room rental, and audio/visual.
- Responsible for monthly forecast reports.
- Manages time and workload with attention to detail.
- Responds to sales leads within 24 hours.
- Conducts weekly sales calls to build on existing relationships and solicit new opportunities.
- Works with clients to determine specific needs and designs a program to fit the requirements outlined by the client.
- Responsible for detailing of all events.
- Creates BEO and follows through on all details with Banquet Supervisor, banquet staff and client.
- Works events as required to welcome group contacts upon arrival at function to ensure satisfaction.
- Responsibilities subject to change to best meet the needs of the hotel.