Executive Meetings Manager

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally sourced food, an outdoor terrace and lounge, tennis courts and an indoor/outdoor pool to offer a memorable and enjoyable experience to our guests.

We are looking for our next great associate to join our team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family
• Hotel Room Discounts at Hilton branded properties worldwide
• Free meals in our staff dining room

Here is what you will be doing each day:

The Executive Meetings Manager is responsible for selling group business from all markets/regions primarily handling no more than 10 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.

ESSENTIAL JOB FUNCTIONS:

1. Responds in a timely manner to incoming group/catering business opportunities.
2. Ensures that all business is booked within hotel parameters.
3. Conducts hotel site inspections and client presentations.
4. Create contracts and other related booking documentation as required. Manage and maintain client account files.
5. Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
6. Builds and maintains strong client relationships.
7. Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
8. Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
9. Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

REQUIRED SKILLS AND ABILITIES:

• Minimum of 2 years experience in hotel group sales, meetings, or event sales.
• A Bachelor’s degree in hospitality management, business, marketing, or a related field, or equivalent experience in hotel sales, conference services, or event operations is preferred.
• An understanding of how hotel departments interact and what each needs in order to deliver exceptional experiences to a group. Clear and responsive verbal communication with clients, planners, and associates across the property.
• The ability to negotiate terms and close business while maintaining the relationship. Strong written communication, including proposals, contracts, and group resumes that departments rely on to deliver each program accurately.
• Availability for evenings and weekends when groups require it.
• The ability to move throughout the property to conduct site inspections.
• Experience with small group or executive meetings business specifically.