Executive, MGA Player Development
Summary
Oversee guest engagement and membership growth at a Singapore resort by delivering service excellence, product knowledge, and cross-departmental collaboration.
Job Responsibilities
- Drive visitation to our resort and membership sign-ups through delivering excellent customer service standards
- Assist supervisor in daily operations and during festive or adhoc events
- Be equipped with the latest product knowledge on all in–house programs, products and services and keep guests updated on the latest changes and development
- Collaborate with team members from other departments such as Reservations, Transport and F&B to ensure that guests’ requests are handled timely and appropriately
- Support cross-functional projects including administrative support and liaising with other business units where needed
Job Requirements
- Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
- Degree / Diploma in Business or related field with proficiency in Microsoft Office applications
- Willing to work rotating shifts, including weekends and public holidays