Executive Officer, Membership Services
Summary
Oversee and execute membership events and engagement activities for a professional society, using design and office tools to drive participation and satisfaction.
Key Responsibilities:
- Plan and coordinate events end-to-end, from concept and budgeting to logistics and on-site execution
- Plan and drive member engagement activities, track and monitor sign-ups, and follow up to maximise participation and member satisfaction
- Collaborate with other departments and committees to shape event concepts aligned with organisational goals
- Promote events across a range of communication and social media channels
- Take on ad-hoc duties assigned by the Head of Department and C-Suite
Requirements:
- Diploma or Degree in any discipline
- Excellent time management skills with the ability to meet tight deadlines
- Strong language ability with demonstrated proficiency in written and oral communication skills
- Proficient in Canva or similar design tools for creating event collaterals and social media content
- Ability to work independently but also as a team player
- Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint
- Prior experience in event management, membership services, or secretariat support is an advantage
- Meticulous with strong attention to detail
- Strong communication and interpersonal skills to engage and manage internal and external stakeholders across seniority