Executive - Operations Control (Inventory)
Key Responsibilities
To plan, monitor, and manage the full cycle of the physical stock take process across all stores, ensuring procedural compliance and high accuracy.
To oversee the collection, compilation, and aggregation of complex operational data (including sales(is any), inventory, and transfers) from all branches for accuracy assurance and executive reporting.
To conduct deep-dive analysis into inventory discrepancies to identify root causes of stock loss (shrinkage), including administrative errors, operational gaps, and internal/external theft.
To design, implement, and monitor new or enhanced operational processes and standard operating procedures (SOPs) specifically aimed at preventing stock loss and improving inventory control.
To prepare comprehensive weekly, monthly, and annual reports, including key performance indicators (KPIs), trend analysis, and strategic recommendations for senior management.
To coordinate and prepare detailed materials (including data slides and action item lists) for high-level management and operational review meetings.
To serve as the liaison between management and stores to communicate new operational policies and assist in the development of related training materials.
To assist in monitoring store adherence to company Standard Operating Procedures (SOPs) by reviewing submitted checklists and reports.
To Perform audit based on the fundamental & objective of auditing.
To ensure seamless, professional, and well-coordinated communication for all activities that involve multiple departments.
To manage ad hoc projects effectively in alignment with the defined objectives and within the stipulated timeline.
Requirements
Retail Operations Knowledge: A strong foundational understanding of the day-to-day functions of a retail store, including basic merchandising, inventory flow, point-of-sale (POS) systems, and front-line operational challenges.
Analytical and Diagnostic Skills: Advanced ability to interpret data, identify patterns (e.g., loss spikes), and diagnose the specific causes of operational problems or stock loss.
Advanced MS Excel/Data Tools: Expertise in using complex Excel functions (Pivot Tables, VLOOKUP, advanced formulas) and potentially BI tools for data modeling, variance analysis, and sophisticated reporting.
Process Management & Improvement: Proven skill in mapping current processes, identifying inefficiencies, and designing/implementing new, scalable solutions to achieve measurable improvements.
Loss Prevention & Inventory Control Knowledge: Deep understanding of common shrinkage drivers in retail and best practices for inventory management, control systems, and stock-take methodology.