Executive Secretary

Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

Key deliverables and responsibilities

Planning and organizing

• Schedule management: Manage the general manager’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Event coordination: Organize and coordinate events, meetings, and conferences, ensuring all logistical requirements are met.
• Documentation: Prepare and manage correspondence, meeting minutes, reports, and documents, ensuring they are professionally formatted and error-free.
• Project support: Assist in planning and executing projects and initiatives as directed by the general manager.

Operations

• Communication liaison: Serve as the primary point of contact between the general manager and internal and external stakeholders, ensuring clear and timely communication.
• Meeting preparation: Prepare agendas, take minutes, and follow up on meeting action items.
• Travel arrangements: Organize travel itineraries, accommodations, and related logistics for the general manager and senior management team.
• Confidentiality: Handle sensitive information with the utmost discretion and maintain confidentiality at all times.

Administration

• Office management: Ensure the smooth running of the general manager’s office, including maintaining office supplies and equipment.
• Record keeping: Maintain accurate and up-to-date records, including filing systems, contact lists, and databases.
• Budget monitoring: Assist in monitoring and managing the departmental budget, ensuring expenditures are tracked and reported accurately.
• Policy compliance: Ensure compliance with hotel policies and procedures, particularly those related to administrative processes and data management.

Qualifications and skills

• Education: Bachelor’s degree in business administration, hospitality management, or a related field.
• Experience: At least five years of experience in an executive assistant or administrative role, preferably within the hospitality industry.
• Excellent organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to handle multiple tasks and prioritize effectively.
• High level of professionalism and discretion.
• Strong interpersonal skills and the ability to build relationships at all levels.

Personal attributes

• Detail-oriented: Keen attention to detail and accuracy in all tasks.
• Proactive: Self-starter who can anticipate needs and take initiative.
• Adaptable: Ability to adapt to changing priorities and work effectively under pressure.
• Team player: Collaborative approach and ability to work well within a team.

Additional qualifications

• Bachelor’s degree in business administration, hospitality management, or a related field is required.
• At least five years of progressive experience in an executive assistant or administrative support role, with preference given to candidates with hospitality industry experience.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Demonstrated expertise in calendar management and scheduling systems.
• Proficiency in database management and record-keeping systems.
• Exceptional organizational and time management capabilities, with a proven ability to manage multiple priorities simultaneously.
• Superior written and verbal communication skills, with the ability to communicate effectively across all organizational levels.
• Advanced interpersonal skills, with a demonstrated ability to build and maintain professional relationships.
• Demonstrated ability to work effectively under pressure while maintaining accuracy and attention to detail.
• Strong commitment to confidentiality and professional discretion when handling sensitive information.
• Proactive approach, with the ability to anticipate needs and exercise independent judgment.
• Adaptability and flexibility in responding to changing organizational priorities and requirements.

Additional information

Located in downtown Dubai, Swissôtel Al Murooj is directly opposite The Dubai Mall and the iconic Burj Khalifa. The hotel is a 10-minute walk from the Dubai Metro station, a few minutes’ drive from DIFC and the World Trade Centre, and a 15-minute drive from Dubai International Airport. It is situated in one of the city’s favored destinations for business or leisure.