Executive Support Specialist
Description
- Manage and maintain the Chief Financial Officer, Chief Revenue Officer & Chief Technology and Product Officer’s calendar, scheduling meetings, resolving conflicts, and providing timely reminders and briefing materials.
- Coordinate domestic and international travel arrangements (flights, hotels, ground transportation) for supported executives.
- Prepare, review, and submit expense reports accurately and on time.
- Draft, proofread, and format correspondence, presentations, and documents to a high standard.
- Screen and triage inbound emails, messages, and inquiries; direct or escalate as appropriate.
- Act as a point of contact for internal teams and external stakeholders seeking time with supported executives.
Events & Project Support (~40%)
- Provide on-the-ground logistical support for corporate events including All Hands, QBRs, Board meetings, and executive offsites.
- Assist with venue coordination, vendor liaison, catering, A/V setup, and attendee management under the direction of the Manager.
- Support post-event administration including feedback collection, budget reconciliation, and documentation.
- Assist in tracking project milestones and action items for integration and other corporate workstreams.
- Prepare meeting agendas, take minutes, and follow up on action items as directed.
- Carry out ad-hoc research, administrative, and project tasks to support the broader Executive Operations function.
- Substantive demonstrable experience in C-Suite and executive office administrative and operational support gained in an executive assistant, operations coordination or equivalent role.
- Strong organisational skills with exceptional attention to detail.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with discretion and professionalism.
- Proactive, resourceful, and able to manage competing priorities in a fast-paced environment.
- Willingness to work extended hours as required for events.
- Prior exposure to corporate events, project coordination, or executive support in a technology or financial services firm.
- Familiarity with project management tools such as Jira, Confluence, or Asana.
- Experience supporting a fast-growing, global organisation.
Competitive Benefits & Perks We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.
- Health & Financial Security:
- Medical, Dental, and Vision insurance
- Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
- 401(k) retirement plan
- Pre-tax transit and parking benefits
- Time Off & Flexibility:
- Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture.
- 22 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
- One dedicated day per year for volunteering.
- Two professional development days per year to allow uninterrupted professional development.
- An additional PTO day added during milestone anniversary years.
- Robust paid holiday schedule with early dismissal.
- Generous parental leave for all parents (including adoptive parents).
- Work-Life Support & Resources:
- Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.
- Backup child and pet care, as well as tutoring services.
- Milestone anniversary bonuses.
- Wellness & Lifestyle Perks:
- Stipend and subsidy contributions toward personally-owned cell phones
- Contributions for gym memberships and health/wellness initiatives.
- Discounted healthcare premiums.
- Healthy meal delivery program subsidies.



