Executive – Technical Support
Key Responsibilities:
Customer service / Front-end customer handling.
Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).
Troubleshooting of technical related issues and ensure to resolve the issues / queries.
Escalate problems when unable to resolve customer issues.
Knowledge of computer hardware & software is an added advantage.
Excellent language fluency, excellent verbal & written communication skill.
Should be able to handle customer queries and should aim at customer delight.
Should be technically sound.
Self driven & goal oriented and willing to work on Weekends
Duration: Contract Basis:
Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.