Exercise GP Referral Instructor - Part Time - Crowborough Leisure Centre

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

We are looking for a motivated and enthusiastic Exercise GP Referral Instructor to join our team. This rewarding role involves supporting individuals referred through the GP Referral Programme to improve their health, wellbeing and confidence through safe and effective physical activity.

You will assess participants, develop tailored exercise programmes and provide ongoing support and guidance to help clients achieve their health goals. Working closely with healthcare professionals, colleagues and customers, you will play an important role in improving community health outcomes while delivering outstanding customer service.

Key Responsibilities

• Conduct assessments and supervise participants on the GP Referral Programme
• Design safe and effective exercise programmes based on individual needs
• Provide instruction on the correct and safe use of fitness equipment
• Monitor participant progress and adapt programmes where required
• Evaluate programme outcomes and support continuous improvement
• Support the development and promotion of health and wellbeing initiatives
• Assist with wider fitness centre operations when required

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 10 hours per week, Monday - Sunday (rota basis)

Requirements

We’re looking for someone who is:

• Passionate about helping people improve their health and wellbeing
• Friendly, approachable and confident when working with a diverse range of customers
• An excellent communicator with strong interpersonal skills
• Professional, reliable and able to maintain confidentiality
• Organised and able to work both independently and as part of a team
• Flexible to work evenings, weekends and bank holidays when required
• Committed to delivering high standards of customer care and service excellence

Skills & Experience

• Level 3 fitness qualification
• GP Referral qualification (training can be provided)

• Experience working within a leisure, fitness or health related environment
• First Aid at Work qualification
• Defibrillation training
• Good levels of numeracy and literacy
• Computer literacy and confidence using digital systems
• Experience developing and monitoring exercise programmes
• Understanding of health improvement and exercise referral schemes
• Previous customer service experience within a fitness or leisure setting

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing date: 28th August 2026

Salary: up to £12.71 per hour

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.