Expat Support & HR Officer

Expat Support & HR Officer

As an Expat Support & HR Officer at Samsung, you play an important role in supporting international employees and ensuring smooth HR operations. From coordinating immigration processes and helping expatriates settle into the Netherlands to managing HR administration and supporting payroll activities, you contribute to a positive employee experience.

In this versatile role within the HR Department, you act as a key point of contact for employees, expatriates and external partners. You handle confidential employee queries, maintain accurate HR records and ensure that processes comply with company regulations and Dutch labour laws.

You will report to the HR Operations Manager and work closely with internal teams and external service providers.

What will you do?

Expat Support & Immigration (40%)

You will be the first point of contact for expatriates and their family members arriving in or moving out of the Netherlands. You help ensure a smooth transition by coordinating immigration processes and providing practical support.

Your responsibilities include:

• Acting as the first point of contact for expatriates and their family members.
  
• Coordinating visa applications with external immigration agencies.
  
• Supporting expatriates with housing arrangements in collaboration with real estate agencies.
  
• Onboarding international employees and helping them navigate working in the Netherlands.
  
• Supporting applications for the 30% ruling and other international tax incentives together with external agencies.
  
• Supporting the European Mobility program.
  

HR Administration (30%)

Alongside expatriate support, you are responsible for a wide range of HR administrative activities, ensuring employees receive timely and accurate assistance.

Your responsibilities include:

• Answering HR-related questions from employees and external partners, including queries received through the HR mailbox.
  
• Maintaining and updating employee records and preparing HR documents, including employment contracts and letters.
  
• Coordinating onboarding and offboarding processes.
  
• Supporting HR initiatives, systems and the implementation of policies and procedures.
  
• Reviewing employment and working conditions to ensure legal compliance.
  
• Coordinating administrative matters related to lease cars, bikes and mobile phones.
  
• Providing general affairs (GA) support.
  

HR Reporting, Systems & Communication (20%)

You will contribute to accurate HR reporting and effective internal communication.

Your responsibilities include:

• Maintaining accurate employee information in Workday, ensuring compliance with company regulations.
  
• Keeping HR systems and employee records up to date.
  
• Preparing and coordinating HR communications.
  
• Contributing to the monthly employee newsletter and quarterly European updates.
  

Payroll Support (10%)

You will act as a backup for payroll activities, working closely with the Shared Service Center (SSC) to ensure accurate payroll processing.

Your responsibilities include:

• Supporting the payroll process and coordinating with the SSC.
  
• Ensuring salary changes, MBO payouts and expatriate-related regulations are processed correctly.
  
• Checking payroll output files.
  
• Answering payroll-related questions from accounting and external partners.
  
• Supporting matters related to the Work Related Cost Scheme.
  

What do you bring?

Samsung is looking for a service-minded, flexible and dynamic professional who enjoys working with people and handling a broad range of HR responsibilities.

You bring:

• A Bachelor's degree.
  
• Fluency in both Dutch and English.
  
• Strong communication and interviewing skills.
  
• Good interpersonal skills and an understanding of people.
  
• A service-oriented mindset.
  
• Good knowledge of Microsoft Excel.
  
• A flexible and dynamic approach to work, with a willingness to adapt beyond a traditional 9-to-5 schedule.
  

Working at Samsung

At Samsung, you will be part of the HR Department, supporting both local and international employees. The role combines expatriate services, HR administration, reporting and payroll support, offering a varied position with regular interaction across the organization.

You will work closely with the HR Operations Manager, internal stakeholders and external partners to ensure effective HR processes and a positive employee experience.

Interested in this opportunity? Please apply and we will be in touch with you shortly.