Job Role: Experience Excellence
Manager
Work Hours: Shift based: 5 AM to
2 PM or 2 PM to 11 PM
Work Days: Monday to Sunday (5
days a week and 2 weekdays are off)
Work Type: Full-time, Work from Office
Work Location: Indiranagar, Bangalore
Role Description: The House Manager /
Experience Excellence Professional will be responsible for managing end to end
household operations for multiple clients, ensuring seamless day to day
functioning. This is a high ownership role focused on coordinating services,
solving real time problems, and creating a smooth, stress-free living
experience for clients through proactive planning and execution.
Responsibilities:
- Handle client requests
related to groceries, maintenance, services, and last-minute changes through
prompt communication.
- Coordinate with
vendors such as cooks, cleaners, electricians, plumbers, and delivery
partners to ensure timely execution.
- Monitor household
needs, track inventory, and proactively arrange restocking and services.
- Manage multiple
household operations simultaneously with high attention to detail.
- Document processes,
identify inefficiencies, and contribute to building structured operational
workflows.
- Support special
occasions, guest management, and personalized household requirements.
- Ensure high-quality service delivery and client
satisfaction at all times.
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Requirements
- Bachelor’s
degree in any related field
- Minimum 2 to 5 years of experience in customer
experience, operations, concierge, hospitality, EA/PA, or similar roles.
- Experience in luxury hospitality, aviation,
premium customer experience, or concierge services.
- Exposure
to vendor management and operations coordination.
- Experience
working in startup or dynamic environments.
- Strong
communication skills and comfortable using WhatsApp and client interaction
tools.
- Highly
organized with strong multitasking and problem-solving abilities.
- Ability
to work in a fast paced, unstructured startup environment.
- Comfortable
working in shift based roles and weekends.
- Proficiency
in basic tools such as Google Sheets and tracking systems.
- Ability to take ownership and handle
responsibilities independently.
- Fluency in Hindi or Kannada is an added
advantage.
- Homemakers
with strong household management experience and willingness to work full time
are also encouraged to apply.
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Benefits
Openings: 5 Positions (Must be open to join immediately)
Package: ₹4 LPA to ₹10 LPA (based on skills and experience)
Last date to apply: 19.04.2026 (Before the end
of the day)