Experience Manager (all genders) - Automotive Brand Experience

Drive the future of brand experience in Los Angeles: We are looking for an Experience Manager (all genders) to engage our community and bring automotive innovation to life.

Use your passion to create moments that inspire – we look forward to meeting you!

PLEASE NOTE: This is a fully on-site role in LA under a US contract (no remote work). Benefits, PTO, and compensation will be discussed during the process. Valid US work authorization is required (no visa sponsorship).

• Customer Experience: Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
• Guest Engagement: Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
• Studio Operations: Support in-store events and ensure the space consistently reflects premium brand standards.
• Customer Insights: Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.

• Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
• Deep passion for the automotive industry and premium brand experiences
• Excellent communication skills with a strong focus on service and customer orientation
• Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
• Full fluency in English; additional languages are a plus

• PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
• GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
• TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.

Contact me:

Lhea
Team Leader People