Unknown company
Experience Officer
Summary
Customer experience role at a bus transport company handling ticket sales, reservations, luggage check-in, and passenger services at terminal locations in Abuja. Non-technical customer-facing position requiring a bachelor's degree and 1-3 years of experience.
Location: Gwagwalada & Mararaba Terminal, Abuja (FCT)
Employment Type: Full-time
Requirements
* Bachelor's Degree.
* 1–3 years of relevant work experience.
Key Responsibilities
* Sell bus tickets and manage travel reservations for walk-in guests.
* Resolve customer complaints and provide travel information.
* Assist with luggage check-in and announce arrival/departure information.
* Promote online bookings, mobile app downloads, and other company services.
* Escalate customer complaints and emergency concerns when necessary.
How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title and Location as the subject of the email.