Experienced Automotive BDC- Call Center -Manager/Director (8746)
Experienced Automotive BDC Manager/Director
Team Automotive
Salary: $85,000–$120,000 per year
Join the Team Automotive Family
Team Automotive is looking for an experienced, results-driven Automotive BDC Manager to lead our Business Development Center and help take our customer engagement and appointment performance to the next level.
This is a key leadership position for someone who knows the automotive business, understands how to build and motivate a successful BDC team, and isn't afraid to jump in, coach from the front, and hold the team accountable for results.
What We're Looking For
- Previous automotive BDC management experience is required.
- Proven ability to lead and develop a high-performing BDC team.
- Strong understanding of automotive internet lead management and CRM processes.
- Experience managing BDC KPIs, appointment ratios, show rates, and conversion rates.
- Strong leadership and coaching skills.
- Excellent verbal and written communication.
- Highly organized and able to manage multiple priorities.
- Comfortable using data and reporting to identify opportunities and improve performance.
- A hands-on leader who leads by example and holds themselves and their team accountable.
Compensation & Benefits
$85,000–$120,000 per year
Compensation will be based on experience and performance.
- Competitive compensation package
- Health, dental, and vision insurance
- Generous Paid time off
- Retirement plan options
- Ongoing training and professional development
- Career advancement opportunities with a growing automotive organization