Experienced Automotive Service Advisor

Description

Are you an experienced Service Advisor who knows how to turn great customer service into customer loyalty? Great Lakes Honda of Fishers is looking for a motivated, customer-focused professional who thrives in a fast-paced dealership environment and is ready to take their career to the next level. If you’re an experienced Service Advisor who takes pride in delivering outstanding service, building customer loyalty, and producing results, we want to meet you!

What You’ll Do

• Welcome customers and guide them through the vehicle service process.
• Listen to customer concerns, recommend maintenance and repairs, and explain services clearly.
• Build lasting customer relationships through trust, communication, and follow-through.
• Prepare repair orders, communicate with technicians, and keep customers informed throughout the repair process.
• Recommend additional services that help customers maintain their vehicles safely and reliably.
• Meet dealership goals for customer satisfaction, sales, and service department performance.