Experienced Center Manager

Reports To

Regional Director

Department

Corporate Office – Organizational Operations

Location

Either Ayden, Greenville, Morehead City, New Bern, or Winterville

Status

Full-Time

Travel

Limited travel among Sunshine Schools locations and project sites

Role Type

On-Site Operational Leadership (Safety, Compliance, Professional Culture, Staff Development, Family Partnerships, Enrollment & Retention

POSITION PURPOSE

The Site Administrator is the on‑site leader responsible for the center’s daily operations, safety, professionalism, and full regulatory compliance. This role must consistently demonstrate professional conduct, communication, judgment, and appearance, serving as the model for staff and the primary representative of the center to families and the community. The Site Administrator builds a positive, organized, and instructionally strong environment; ensures consistent implementation of all organizational systems; and maintains a culture of excellence. This leader develops staff, strengthens family relationships, drives enrollment and retention, and delivers high‑quality experiences that support long‑term satisfaction. The Site Administrator is accountable for operational readiness, documentation accuracy, staff performance, communication standards, and the overall success, culture, and excellence of the center — operating at 100% compliance, 100% of the time.

Key Competencies

• Professionalism & Leadership Presence
• Regulatory Compliance & Safety Management
• Staff Coaching & Accountability
• Family Partnerships & Communication
• Operational Excellence & Documentation Accuracy
• Curriculum Readiness & Instructional Support
• Enrollment, Tours & Retention
• Emergency Preparedness & Crisis Response

ESSENTIAL DUTIES & RESPONSIBILITIES

Safety, Supervision & Regulatory Compliance

• Maintain full regulatory compliance and operational safety by ensuring adherence to all North Carolina licensing requirements, conducting ongoing monitoring and inspections, managing required documentation, overseeing emergency preparedness, and promoting a culture of accountability, safety, and excellence throughout the school.

Professional Leadership & Staff Development

• Lead and develop a high-performing team by fostering professionalism, accountability, continuous growth, compliance with North Carolina training requirements, and operational excellence through effective supervision, coaching, scheduling, and performance management.

Required Trainings & Professional Development

• Maintain a culture of professional growth and regulatory compliance by ensuring all staff and administrators complete required training, credentials, certifications, and continuing education requirements while maintaining accurate documentation of compliance.

Family Partnerships, Communication & Retention

• Build and sustain positive family relationships through exceptional communication, responsive customer service, meaningful engagement opportunities, and a welcoming school environment that promotes family satisfaction, trust, and retention.

Enrollment, Tours & Center Growth

• Support enrollment success by maintaining accurate records, ensuring regulatory compliance, delivering an exceptional enrollment experience for prospective families, and partnering with organizational leadership to achieve enrollment and retention goals.

Curriculum Implementation & Instructional Quality

• Promote instructional excellence by ensuring curriculum fidelity, supporting teacher development, maintaining high-quality learning environments, and providing ongoing coaching and feedback to enhance classroom effectiveness and student success.

Curriculum Coordination & Weekly Materials Management

• Ensure the successful weekly preparation, organization, transfer, and implementation of curriculum materials by maintaining teacher accountability, classroom readiness, and effective collaboration with the Curriculum Coordinator. This responsibility may be delegated to the Site Team Leader with Regional Director approval.

Operational Readiness & Organizational Systems

• Provide effective operational leadership by ensuring organizational excellence, regulatory compliance, environmental health and safety, accurate documentation, system implementation, and resource management that support the successful daily operation of the school.

Playground Supervision, Ratios & Outdoor Compliance

• Promote a culture of safety and accountability by ensuring continuous ratio compliance, effective supervision practices, playground safety, and immediate corrective action when supervision, ratio, or safety concerns are identified.

Emergency Preparedness, Drills & Crisis Response

• Ensure continuous emergency preparedness and regulatory compliance by maintaining emergency plans, conducting required drills, training staff, coordinating emergency response efforts, maintaining safety equipment and supplies, and promoting a culture of readiness that protects the safety and well-being of all children, staff, and visitors.

Operational Readiness & Organizational Systems

• Ensure operational excellence by maintaining regulatory compliance, accurate documentation, environmental health and safety standards, organizational systems, and resource management that support the efficient and professional operation of the school.

Financial & Administrative Responsibilities

• Provide responsible financial and resource management by overseeing budgets, purchasing, financial documentation, billing accuracy, asset protection, and operational accountability to support the long-term success and sustainability of the school.

Regional Director Collaboration, Coaching & Accountability

• Partner with the Regional Director to advance leadership effectiveness, operational excellence, and regulatory compliance through ongoing coaching, professional development, performance reviews, audit analysis, and continuous improvement initiatives.

Monthly Audits, Scorecards & Bonus Eligibility

• Drive continuous improvement and accountability by ensuring the accurate completion of audits, maintenance of supporting documentation, timely implementation of corrective actions, and successful achievement of organizational scorecard and compliance expectations.

Culture, Professionalism & Public Image

• Cultivate a culture of professionalism, respect, and excellence by modeling organizational values, promoting positive relationships, and ensuring the school consistently reflects the mission, standards, and reputation of Sunshine Schools.

Work Schedule

• This is a salaried, exempt position (Not eligible for overtime in accordance with FLSA and NC Wage & Hour Act).
• Standard work hours: Monday–Friday, up to 40 hours/week.
• Occasional evening or weekend work may be required (e.g., Family Nights or staff training, etc.).

Additional Expectations

• Maintain confidentiality and adhere to all organizational policies.
• Demonstrate initiative, reliability, and strong follow-through.
• Uphold professional communication with all staff and leadership.

Compliance & Equal Opportunity Statement

Sunshine Schools is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and organizational need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.