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Experienced Parts Counterperson

Open 28d

Summary

Handles automotive parts sales, customer service, and inventory management for a Mercedes-Benz dealership in Indianapolis, using parts catalogs and dealer software.

Mercedes-Benz of Indianapolis is hiring Experienced Parts Counter Team Members

  • Excellent Opportunity
  • Great Work Life Balance
  • Fun Work Environment
  • Opportunity for Advancement within Large Dealer Group

Qualifications

  • Minimum 2 Years Automotive Parts Counter Experience Preferred. Mercedes-Benz a bonus!
  • High School Diploma or equivalent required
  • Reynolds & Reynolds Experience a Plus!
  • Valid driver's license and clean driving record

Responsibilities

  • Oversee the parts sales process from start to finish.
  • Communicate with staff and customers in a friendly and professional manner.
  • Converse effectively/efficiently regarding customer parts status.
  • Read and understand the parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes and other information to customers.
  • Provide high level service to both internal and external customers.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receive payment from retail customers or obtains credit authorization.

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance
  • Short & Long Term Disability Insurance
  • Paid Vacation/ PTO - Begin earning PTO Day one!
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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