Export Operations Coordinator - AMI - Delta, BC CAN
Main Accountabilities:
- Complete all required export documentation for international shipments.
- Request and provide quote and spot rate quotes as required
- File export declarations through CERS
- Prepare and issue air waybills (MAWB/HAWB).
- Ensure all required documents are on hand and compliant with Canadian regulations prior to shipping.
- Ensure compliance with Canadian aviation security regulations, including CATSA requirements and Transport Canada security programs.
- Track shipments daily and proactively notify customers of uplifts, delays, or offloads with complete details.
- Check in and process Dangerous Goods (DG) cargo in accordance with IATA Dangerous Goods Regulations.
- Complete costing for each shipment file and generate invoices.
- Respond promptly to emails from customers and overseas agents.
- Make bookings with airlines and coordinate trucking for cargo pick-up and delivery.
- Answer phone calls in a professional and timely manner.
- Perform other duties as assigned.
Qualifications and Experience:
- Minimum 1–3 years of experience in freight forwarding, air export operations, or international logistics preferred.
- High school diploma required; post-secondary education in Supply Chain, Logistics, or Business Administration considered an asset.
- Strong knowledge of international air freight documentation, including air waybills and Canadian export reporting requirements (CERS).
- Familiarity with IATA Dangerous Goods Regulations is an asset (DG certification preferred or willingness to obtain).
- Excellent written and verbal communication skills in English.
- Strong organizational skills with the ability to manage multiple shipments and deadlines in a fast-paced environment.
- Proficient in Microsoft Office (Outlook, Excel, Word) and experience using freight forwarding or cargo management systems.
- Detail-oriented with strong problem-solving skills and a high level of accuracy.
- Must be legally eligible to work in Canada.