Export Sales Manager (Fabric & Furniture/Perak)
Key Responsibilities:
International Business Development & Market Expansion
- Develop and execute global export sales strategies to drive revenue growth and expand market presence across existing and emerging international markets.
- Identify, evaluate, and penetrate new geographical markets and customer segments to accelerate business growth.
- Conduct market research and competitive analysis to identify market opportunities, consumer trends, and growth potential across target countries.
- Develop strategic market entry plans tailored to local market dynamics and regulatory requirements.
Distributor Development & Channel Expansion
- Identify, appoint, and manage distributors, agents, dealers, and strategic partners across international markets.
- Expand and optimize distribution networks to maximize market coverage and commercial performance.
- Evaluate channel performance and implement strategies to improve sales effectiveness and market penetration.
- Build strong and mutually beneficial partnerships with distributors through joint business planning and performance reviews.
Direct Sales & Key Account Management
- Develop direct business relationships with retailers, department stores, specialty chains, hospitality groups, e-commerce players, and other strategic customers globally.
- Manage key international accounts and negotiate commercial agreements to drive sustainable business growth.
- Conduct regular customer engagements, business reviews, and market visits to strengthen relationships and identify new opportunities.
- Deliver excellent customer service and commercial support to ensure long-term customer retention and satisfaction.
Sales Strategy & Commercial Management
- Develop annual sales budgets, forecasts, and growth plans for assigned export markets.
- Monitor sales performance, profitability, and market share across different regions and implement corrective actions where necessary.
- Lead commercial negotiations relating to pricing, contracts, promotional support, and distributor agreements.
- Ensure achievement of sales targets, margin objectives, and business KPIs.
Brand Development & Market Activation
- Collaborate with distributors and partners to develop localized marketing and promotional strategies to enhance brand visibility and consumer engagement.
- Support new product introductions, product launches, and market activation initiatives across international markets.
- Participate in international trade exhibitions, industry events, and business networking activities to strengthen brand presence and generate new business opportunities.
Cross-Functional Collaboration
- Work closely with internal teams including Supply Chain, Operations, Marketing, Product Development, Finance, and Customer Service to ensure smooth order fulfillment and customer satisfaction.
- Coordinate demand planning and inventory requirements to support market expansion initiatives.
- Ensure compliance with international trade regulations, export documentation requirements, and commercial agreements.
Market Intelligence & Reporting
- Continuously monitor market developments, competitor activities, pricing trends, and customer requirements across assigned regions.
- Prepare regular sales reports, pipeline updates, market intelligence reports, and strategic recommendations for senior management.
- Provide insights and recommendations to support future business expansion and product development initiatives.
Requirements
Job Requirements:
Education & Experience
- Bachelor's Degree in Business Administration, International Business, Marketing, Commerce, or a related discipline.
- Minimum 5-8 years of experience in export sales, international business development, or regional sales management, preferably within consumer goods, home furnishings, bedding, lifestyle products, home décor, or related industries.
- Proven track record of successfully developing new international markets and growing export sales revenue.
- Experience managing both distributor networks and direct customer relationships across multiple countries is highly preferred.
Skills & Competencies
- Strong understanding of international trade practices, export procedures, distributor management, and global market dynamics.
- Excellent business development, negotiation, and relationship management skills.
- Strong commercial acumen with the ability to identify growth opportunities and execute market expansion strategies.
- Experience in developing go-to-market strategies for new countries and customer segments.
- Excellent presentation, communication, and stakeholder management capabilities.
- Strong analytical skills with the ability to interpret market trends and sales performance data.
- Proficiency in Microsoft Office applications, CRM systems, and sales reporting tools.