Express Service Advisor
Posted
Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!
What We Offer:
- Carry over your vacation and personal days, based on previous experience and longevity
- Weekly pay
- Health, dental and vision insurance
- Continuous training programs
- Team and Individual bonuses based on KPI
- Sundays off for parts and service departments
Responsibilities:
- Greet customers promptly
- Obtains customer and vehicle information
- Write up all items items as described by the customer
- Determine and recommend needed maintenance based on age, mileage, and vehicle history
- Prepare complete and accurate estimate of cost of repairs for labor and parts
- Establish follow-up time and communicate it to the customer
- Monitor the progress of each vehicle throughout the day, updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to the customers
Qualifications:
- Bilingual Spanish speaking candidates preferred
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused