Extra Help - Human Resource Representative - UI Health Resources

Position Summary Under direct supervision, Extra Help Human Resource Representative performs basic customer service functions and is responsible for providing administrative and technical support to the UI Health Attendance Management Team. Duties Responsibilities Gather and organize information needed to timely respond to applications for leaves of absence, State University Retirement System (SURS) disability leaves and workers’ compensation claims. Work closely with the Assistant Director of Attendance on Worker’s Compensation, SURS disability and Resource Optimization Center (ROC)related projects. Assist with tracking and maintaining records for SURS disability leaves, Workers’ compensation, and hospital and clinics transactions. Assists with data extraction from Kronos as it related to leaves, scheduling, and workforce management. Generate Kronos reports and support audits as needed. Requests additional documentation as needed from employees and supervisors, including re-certification, as necessary. Provides and analyzes attendance management reporting and workers’ compensation data as needed. Participates in attendance management training and consultations as assigned. Composes and/or assists in the composition of correspondence (such as form letters and follow up as needed) in accordance with established system, university, and departmental procedures. Respond to routine inquiries. Files documents electronically in departmental files. Gather and organize information related to leave of absence (LOA), SURS disability, and workers’ compensation applications. Work with the Assistant Director of Attendance on workers’ compensation, SURS disability, and Resource Optimization Center (ROC) projects. Track SURS disability, workers’ compensation, and related hospital and clinic transactions. Extract Kronos data related to leaves, scheduling, and workforce management. Generate Kronos reports and support audits. Request supporting documentation and recertifications from employees and supervisors. Provide and analyze attendance management and workers’ compensation reports. Participate in related training and consultations. Prepare correspondence. Respond to routine inquiries. Maintain electronic files and supporting documentation. Manage SURS disability communications and data in coordination with Campus HR and departmental leadership. Serve as a liaison to the ROC regarding leave-of-absence inquiries and information needed to support centralized nursing scheduling. Coordinate timely responses to LOA inquiries to support the ROC’s scheduling and staffing needs. Coordinate with Employee Relations on leave-related attendance reviews, grievances, disciplinary matters, and unemployment hearings. Perform other related duties and participate in special projects as assigned.