F&B Captain
Duties & Responsibilities:
Greet guests warmly, seat them promptly, and present menus with daily specials and promotions.
Take accurate orders and communicate them efficiently to the kitchen and bar teams.
Serve food and beverages professionally while ensuring guest satisfaction and promptly resolving any concerns.
Maintain strong knowledge of menu items, preparation methods, and service standards.
Set up and clear tables, keeping all service areas clean, organised, and well-prepared before and after service periods.
Work closely with colleagues to ensure smooth service flow and timely delivery of orders.
Upsell menu items and recommend additions to enhance the guest experience.
Stay informed on menu updates and seasonal offerings.
Adhere to all health, safety, hygiene, and company policies.
Monitor and restock supplies, reporting any shortages or equipment issues to the supervisor.
Required skills and Qualifications:
Previous experience in a similar role within the F&B industry in Singapore is an advantage.
Strong interpersonal and communication skills.
Ability to work as part of a team.
Basic knowledge of food and beverage service.
Proficiency in using point-of-sale (POS) systems is a plus.
Positive attitude and customer-focused.
Ability to work efficiently in a fast-paced environment.
Excellent verbal, reading and written communication skills