F&B Guest Relations Executive
Summary
Greet and seat guests, manage reservations, and coordinate with staff to deliver exceptional dining experiences at a high-end steakhouse.
Are you warm, outgoing, passionate, authentic, and inspiring? If this sounds like you, we’d love to meet you!
Bistecca Tuscan Steakhouse - proudly named one of the World's 101 Best Steak Restaurants - is on the hunt for a dedicated and charismatic F&B Guest Relations Executive to join our team, where passion meets creativity, and every day is a celebration of excellence.
What You'll Do:
As a F&B Guest Relations Executive, you’ll be at the heart of creating unforgettable dining experiences for our guests. Here’s what you’ll tackle every day:
🌟 Set the tone - Greet guests warmly, guide them to their tables and assist with seating.
📞 Be the voice of the restaurant- Handle phone calls and respond to email inquiries professionally and promptly.
📅 Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
🤝 Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
🎉 Celebrate moments - Print special occasion menus and set up tables to create unforgettable memories.
🔍 Perfect the details - Check table arrangements before and during service to ensure everything meets guests' expectations.
💡 Stay a step ahead - Anticipate guests’ needs and proactively fulfil their requests.
🛠️ Be flexible - Take on any ad-hoc duties as assigned.
What Can You Bring to the Table?
We’re looking for someone who radiates positivity and professionalism, with skills and qualities such as:
🍽️ At least 1 year of experience in casual dining.
🤝 Positive, can-do attitude with a strong sense of teamwork and collaboration.
🎯 Strong problem-solving, organizational, and motivational skills with a passion for fast-paced, dynamic environments.
🌟 Guest-first approach to hospitality.
🏅 Ability to represent the brand professionally, with pride and excellent interpersonal and communication skills.
👔Well-groomed, professional demeanour.
What’s in It for You?
At Bistecca Tuscan Steakhouse, we believe in rewarding your dedication and hard work while fostering a positive and fun environment where you can shine.
💰 Up to $3,500 monthly + Monthly Incentives Package
🎉 Sign-on bonus of up to $3,000
📅 5-day workweek with flexible shifts|
✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at our group of restaurants, late-night transportation for your convenience
Only Singaporeans need apply.