F&B Host
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Position Summary
The Host is responsible for creating a positive first impression for guests by providing a warm welcome and ensuring efficient seating arrangements. The host coordinates guest flow, communicates with servers and management, and helps maintain a smooth dining experience.
Duties & Responsibilities
- Perform all duties toward the goal of providing excellent guest service in an efficient manner.
- Follow all policies, procedures and service standards.
- Greet guests in a friendly and professional manner.
- Manage waitlists, server sections, and seating arrangements.
- Escort guests to their tables and provide menus..
- Coordinate with servers and management to optimize table turnover.
- Maintain a clean, organized, and welcoming host stand and entrance area.
- Assist guests with special requests and accommodations.
- Monitor dining room capacity and wait times.
- Thank guests upon departure and invite them to return.
- Follow food safety, sanitation, and health regulations at all times.
- Other duties as assigned.