F&B Service Associate

Job Responsibilities:

Assist in setup & breakdown of the restaurant.
Assist your Service Leader in organising table seating and preparing tables.
Greeting of customers and providing an enjoyable dining experience for all customers.
Presenting menus/ directing customers to our menu QR code on the tables.
Serve water and refill glasses as and when needed.
Ensure the timely delivery of food/beverage orders.
Complete opening and closing side work.
Ensuring side stations are stocked and cleaned. Regular checks.
Assisting in cleaning up of spills and ensuring table cleanliness at all times.
Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
Handling of customers' queries in a friendly and professional manner.
Facilitating and assisting Service Leader in any other requirements.

JOB REQUIREMENTS

Fluent in spoken and written English.
Minimum 1 year’ experience in restaurant service/ F&B industry, experience as a barista will be a plus.
Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
Outstanding Customer Service, focused and oriented.
Full time flexible hours are required (able to work days, nights, weekends, holidays).
Strong communication skills with the ability to promote sales and resolve conflict.
Positive, Cheerful, Energetic, Fun and Friendly.

See also