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IHG

Open 17d

F&B Supervisor (Chinese-speaking)

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A food and beverage supervisor in a hotel is responsible for overseeing the daily operations of the food and beverage services. Their duties include:

  • Managing staff: Directing and scheduling the kitchen, bar, and food and beverage servers
  • Customer service: Responding to customer feedback and complaints, and ensuring guest satisfaction
  • Inventory: Maintaining inventory and controlling costs
  • Menu knowledge: Explaining the food and beverage menu to guests
  • Dining room: Ensuring the cleanliness and general look of the dining room
  • Seating: Assisting in seating customers during peak hours
  • Collaboration: Working closely with the kitchen and service staff
  • Budget: Adhering to the food and beverage budget
  • Safety: Ensuring safety for themselves and others in the workplace
  • Food and safety regulations: Following food and safety regulations
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