F&B Supervisor - Couqley French Brasserie

Reporting to the Assistant Restaurant General Manager, you will be assisting in overseeing the daily operations of our award-winning restaurant, ensuring exceptional service standards and operational excellence at all times.

• Supervise the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure the restaurant is prepared for service, including table settings, mise en place, lighting, music, and overall ambience.
• Monitor service standards and ensure compliance with the restaurant’s operating procedures.
• Coordinate with the kitchen, sommelier, reservations team, and other departments to ensure seamless service.
• Conduct pre-service briefings to communicate reservations, VIP guests, menu updates, promotions, and special requests.
• Ensure all opening, closing, and side duties are completed according to established standards
• Supervise, coach, and motivate the service team to achieve operational and guest satisfaction objectives.
• Allocate sections and duties fairly and ensure adequate staffing during service.
• Train team members on menu knowledge, service techniques, grooming, etiquette, and product knowledge.
• Assist in monitoring team member's performance and provide constructive feedback to improve service standards.
• Assist in staff scheduling, attendance monitoring, and performance evaluations as required.
• Ensure compliance with food safety, hygiene, sanitation, and occupational health and safety standards.
• Ensure correct handling, storage, and service of food and beverages.
• Report maintenance issues, equipment defects, and safety hazards promptly.
• Assist with inventory checks, stock requisitions, and beverage control as required.

• Diploma or degree in Hospitality Management, Food and Beverage Service, or a related field is preferred.
• Minimum of 2–3 years of experience in food and beverage operations, preferably in a luxury hotel or fine dining restaurant.
• Previous supervisory experience in French cuisine or upscale dining is an advantage.
• Strong knowledge of fine dining service standards, food presentation, and wine service.
• Excellent verbal communication skills in English; French language skills are an advantage.
• Knowledge of POS systems, restaurant reservations, and billing procedures.

Why work for Accor?

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