F&B SUPERVISOR
Summary
Oversee daily restaurant operations, lead staff, ensure food quality and hygiene, and handle customer service in a fast-paced F&B environment.
Key Responsibilities
- Supervise daily restaurant operations and ensure smooth service.
- Lead, train, and motivate service and kitchen staff.
- Monitor food quality, hygiene, and cleanliness standards.
- Handle customer feedback and resolve service issues professionally.
- Manage staff scheduling, attendance, and daily manpower allocation.
- Ensure compliance with company SOPs and food safety regulations.
- Monitor inventory and coordinate stock ordering.
- Support the Restaurant Manager in achieving sales and operational targets.
Requirements
- Minimum 2 years of supervisory experience in the F&B industry.
- Good leadership and communication skills.
- Able to work rotating shifts, weekends, and public holidays.
- Strong problem-solving and customer service skills.
- Knowledge of food safety and hygiene standards.
- Able to work in a fast-paced environment.