F&B Supervisor
Summary
Supervise daily bar operations at a luxury hotel, leading staff and ensuring high service standards and guest satisfaction.
About the Role
At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a detail‑oriented, reliable, and service‑driven Food & Beverage Supervisor to join our Bar Sofia team on a full‑time basis.
If you are passionate about hospitality, enjoy leading teams, and thrive in a fast‑paced luxury environment where guest experience is everything, this is an excellent opportunity to be part of an international brand where care, quality, and attention to detail make all the difference.
What You Will Do
As Food & Beverage Supervisor – Bar Sofia, you will support the Bar Manager in the daily operation of the outlet, ensuring exceptional service standards, team engagement, and memorable guest experiences.
Your responsibilities include, but are not limited to\:
- Lead by example, demonstrating a positive, professional, and service‑oriented attitude at all times
- Organize and conduct pre‑shift briefings and departmental meetings, clearly communicating operational updates and service expectations
- Supervise daily bar operations, ensuring consistent service quality and brand standards
- Monitor product quality, presentation, and guest satisfaction, taking immediate action when needed
- Drive team engagement, motivation, and performance through coaching and feedback
- Assist with staff scheduling, training, onboarding, and development
- Coordinate and support special events, promotions, and high‑profile functions within the bar and hotel
- Handle guest feedback and service recovery professionally and efficiently
- Ensure compliance with health, safety, hygiene, and HACCP standards
- Collaborate closely with other hotel departments to deliver a seamless guest experience