F&B SUPERVISOR
Summary
Oversee daily restaurant operations, lead staff, and ensure high guest satisfaction and food-safety standards in a Singaporean F&B outlet.
Job Description:
- Interact and engage with guests and maintains high quality service standards
- Motivate team members and maintain a high level of team cohesiveness
- Handle guest complaints effectively and professionally
- Consistently looking to increase satisfaction levels for guests
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
- Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
- Maintain Food Hygiene and Safety Standards
- Attend monthly review session with director
- Prepare monthly work review
Requirements:
- Preferably with 2 – 3 years of relevant experience in the Food & Beverage industry.
- Good team player and strong customer service skills.
- Keen to learn and grow in the food & beverage industry.
- Able to work on shifts, weekends and public holidays.