F&I Director Automotive Dealership

At Five Star Ford North Richland Hills, we are committed to delivering an exceptional automotive experience built on trust, transparency, and customer satisfaction. As part of a high-performing dealership group, we pride ourselves on our team culture, strong leadership, and dedication to excellence.

Position Overview:

We are seeking a driven and experienced F&I Director to lead our Finance & Insurance department. This individual will oversee all aspects of the F&I operation, drive profitability, ensure compliance, and elevate the customer experience while developing a high-performing team.

Benefits:

• Competitive compensation package
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Responsibilities:

• Lead and manage the F&I department to meet and exceed revenue and performance goals
• Oversee all deal structures, ensuring profitability and compliance with all federal, state, and lender regulations
• Maintain strong relationships with lenders and product providers to secure competitive financing options
• Monitor F&I metrics including PVR, product penetration, and CIT
• Train, coach, and develop F&I Managers and Sales staff to maximize performance
• Ensure a seamless, transparent, and positive customer finance experience
• Review and finalize deals for accuracy and compliance
• Stay current with industry regulations, finance programs, and compliance standards