F & I Manager

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
• Work directly with our employees and customers to develop relationships
• Determine customer financing needs and payment options based on a consultative interview process
• Present a fully transparent pricing menu to customers detailing their financing options and products
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
• Follow up with customers to ensure satisfaction
• Build rapport with customers to create a base of referrals
• Set and achieve targeted sales goals
• Gain superior product knowledge to effectively help customers
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
• Provide an exceptional customer experience to drive loyalty
• Physical requirements: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity, which includes 15% walking, 5% standing, 10% cramped or confined spaces, and 70% sitting.
• Work schedule is dictated by business need and could be long hours.

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