F & I Manager

Finance and Insurance Manager

Location: Wilmington, North Carolina

Come make the Parkway difference where we have a friendly, professional, diverse, work environment. Our team is the expert at making sure our customers are satisfied and feel right at home. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Sells financing and insurance to customers.
• Responsible for the attainment and gross production of financial services’ goals and objectives.
• Reviews customer credit applications.
• Presents extended service contracts and other owner protection programs available to customers.
• Assesses profitability to dealership of financing arrangements.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Exemplifies the Company’s Core Values.
• Assists in setting the tone for a comfortable, professional work environment.
• Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
• Works closely with sales team, maintains effective employee relations.
• Acts as liaison between the customer and the lending institution.
• Ensures adherence to F&I reporting requirements of company.
• Attends weekly manager meetings.
• Maintains CSI at or above Company standards.
• Adheres to an organized, clean, and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Complies with Company policies and procedures.
• Maintains Required Certifications.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

We are an EEO Employer welcoming diversity.