Facilities and Maintenance Manager

Position Summary:
We are seeking an experienced and strategic Facilities and Maintenance Manager to lead facilities management, maintenance operations, asset stewardship, and infrastructure planning across our organization.
Reporting to the Director, Strategic Initiatives, this leadership role is responsible for the safe, efficient, and cost-effective operation of buildings, equipment, building systems, and physical assets. The Facilities and Maintenance Manager will work collaboratively with operational leaders to drive facility excellence, strengthen preventative maintenance programs, support capital planning initiatives, ensure regulatory compliance, and enhance the resident and employee experience.
The successful candidate will provide strategic and operational leadership to maintenance teams, ensuring organizational assets are maintained to the highest standards while supporting safe, functional, and welcoming environments for residents, families, employees, and visitors.

This position will:

Model the organization’s mission, vision, and values, consistently representing Covenant professionally and positively

Collaborate effectively as a professional team player, supporting the achievement of Covenant’s Mission, Vision, and Values

Engage and mobilize leaders and teams to fulfill Covenant’s mission, vision, values, and strategic objectives

Key Responsibilities include, but are not limited to:

Facilities Operations & Asset Management

Lead the development and implementation of maintenance strategies, standards, policies, and procedures across all sites

Oversee preventative maintenance programs, asset tracking systems, and facility documentation

Ensure building systems, infrastructure, and equipment operate safely and efficiently

Conduct lifecycle analysis of facilities, systems, and assets to support long-term planning

Identify and implement continuous improvement initiatives and maintenance best practices

Leadership & Team Development

Provide leadership, coaching, mentorship, and performance management to site-based maintenance teams

Foster a culture of accountability, collaboration, customer service, and safety

Support workforce planning, recruitment, training, succession planning, and employee development

Establish clear performance expectations and ensure compliance with organizational policies and procedures

Compliance & Risk Management

Ensure compliance with all relevant legislation, regulations, standards, and governing bodies, including ABSA requirements

Promote and model Occupational Health and Safety (OHS) best practices

Conduct root cause analysis and implement corrective actions to address facility and operational issues

Support emergency preparedness and business continuity initiatives

Budgeting & Strategic Planning

Develop and manage annual operating and capital budgets for facilities and maintenance functions

Participate in organizational projects and strategic initiatives that improve operational performance

Monitor expenditures and identify opportunities for efficiencies and cost savings while maintaining service quality

Qualifications:
Required

5th Class Power Engineering Certificate or higher

Minimum 3-5 years of progressive facilities or maintenance leadership experience

Experience leading and developing maintenance teams

Strong knowledge of building systems, preventative maintenance programs, and regulatory compliance requirements

Demonstrated ability to manage multiple priorities in a complex operational environment

Strong analytical, problem-solving, and decision-making skills

Excellent communication, interpersonal, and relationship-building abilities

Commitment to workplace safety and continuous improvement

Preferred

Experience within healthcare, seniors living, hospitality, property management, or other multi-site service environments

Experience managing capital projects and facility renovations

Knowledge of computerized maintenance management systems (CMMS) and asset management practices

What You'll Bring

A collaborative leadership style with a focus on service excellence

Strong technical expertise combined with strategic thinking

The ability to build relationships and influence stakeholders across multiple locations

A commitment to stewardship, operational excellence, and resident-centered service