Facilities and Maintenance Manager

Position Summary

Responsible for the facilities maintenance and management of Dauphin County Library System’s (The Library) library buildings, equipment, fixtures, furniture and grounds. Prepares Request for Proposal (RFP) specifications, reviews bids, and makes recommendations to management. Negotiates with contractors and vendors. Maintains custodial supply inventory.

Required Performance Standards

• Communications: Writes and speaks clearly, logically and concisely. Listens effectively. Demonstrates small and large group communication skills. Keeps colleagues, team members and supervisors well informed. Participates in group discussions.
• Customer Service: Presents welcoming behaviors. Remains helpful and professional with members. Responds quickly and cooperatively to requests from staff or public. Follows Dauphin County Library System’s (The Library) guidelines and training for customer service approach. Demonstrates ability to determine customer's needs. Follows up on customer transactions.
• Analytical Skills/Problem Solving/Decision Making: Uses sound judgment in making decisions. Constructively manages conflict. Works with others to solve problems and achieve results.
• Technological Skills: Demonstrates ability to use computers. Demonstrates ability to access and use the Internet and electronic databases. Demonstrates ability to use and maintain equipment basic to job.
• Workplace Maintenance/Management: Maintains and manages workplace security and safety. Pays attention to personal workspace housekeeping.
• Flexibility and Adaptability: Remains calm in difficult, ambiguous, and challenging situations. Responds appropriately to changes in direction and priorities. Adapts personal style to work situations. Takes corrective action when required.
• Interpersonal and Group Relationships: Willing to work with and for others. Supports and facilitates cooperation among others.
• Professional Standards and Ethics: Protects and values patron confidentiality and organizational security. Supports mission and vision of the library. Upholds American Library Association's Library Code of Ethics as interpreted by The Library. Works toward furthering a library-conscious community.
• Professional Development and Leadership: Seeks opportunities to pursue one's personal goals and those of the organization. Sets and models high performance standards. Encourages others to make good decisions and take ownership in decision-making and problem-solving.
• Time and Workflow Management: Manages personal time effectively. Manages workflow effectively.

Environmental Conditions

Primarily works indoors, seated at a desk, using a computer. Travels among facilities. Provides own transportation and is reimbursed accordingly.

Essential Functions

1. Assist Library Management with custodial training.

1. Manages the maintenance staff and volunteers. Assist Library Management with custodial training.

1. Communicates The Library’s goals and priorities and changes in policies and procedures to staff.

1. Prepares, coordinates, and reviews requests for proposals (RFP’s). Makes recommendations to management based on analysis.

1. Oversees, coordinates and performs maintenance on library buildings, grounds, and equipment owned or rented by library system. Works with the IT, Finance Director and Library Management to prioritize repair and maintenance needs and resolve maintenance problems to maintain normal operations.

1. Works with insurance claims adjusters to resolve claims.

1. Plans, coordinates, and implements a comprehensive scheme for regular preventative maintenance for all facilities including, but not limited to, HVAC maintenance, carpet cleaning, interior and exterior painting, and snow removal. Involved with this is the management of computer programs related to building automated systems, reviewing quotes, approving contracts, monitoring quality of work and preparing/submitting related paperwork.

1. Responsible for oversight of outsourced custodial contract, as well as inventory of janitorial supplies.

1. Maintains the fleet of The Library’s vehicles. Responsible for coordinating all routine maintenance and emergencies involving vehicles.

1. Ensures that all facilities comply with applicable federal, state, and local safety laws and regulations (e.g., OSHA).

1. Participates in planning for long and short-term facility’s needs, including annual budget planning.

1. Responsible for regular staff meetings and continuing education workshops, as needed. Participates in system-wide committees.

1. Performs other related duties.

1. Lives by the Core Values.

The Library is an Equal Opportunity Employer committed to Diversity, Equity and Inclusion and Equal Access:

The Library respects and values the uniqueness of everyone, recognizing that each person brings a unique perspective and experience to advance our mission. The Library maintains a commitment to diversity, equity and inclusion in our employment practices, prioritizing diversity by eliminating barriers to the hiring process and encouraging diversity in ideas and viewpoints.

The Library is an equal opportunity employer committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

The Library is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services and programs. To request reasonable accommodation related to the application process, contact the Human Resources department at human_resources@dcls.org or call 717-234-4961 extension 1113.