Facilities Coordinator
Bevara Building Services was named a Named “Top Places to Work” and one of the “Fastest Growing Companies."
Bevara Building Services focuses on empowering our team members with the tools and support they need to reach their professional aspirations. We foster a vibrant, interactive team culture that values collaboration. We promote a healthy work-life balance and pride ourselves on working hard while also enjoying our time together!
Be a part of something big and join our team!
About the Position:
The Facilities Coordinator supports field operations across assigned markets, ensuring seamless communication and problem-solving between clients, field technicians, and internal teams.
***This is a hybrid role offering 3 days onsite in the office and 2 days from home each week***
Reporting to the Director of Operations, this role manages work orders, scheduling, dispatching, and vendor coordination while maintaining service quality, operational efficiency, and customer satisfaction.
Essential Job Responsibilities:
- Schedule and dispatch building engineers, mobile maintenance engineers, and flex engineers, balancing workload priorities and urgent service needs.
- Create, assign, and monitor work orders for field technicians and engineers.
- Serve as the primary point of contact for field technicians, ensuring prompt and professional communication.
- Assist technicians with coordinating outside vendors as required.
- Manage a high volume of service requests, ensuring timely resolution and service quality.
- Verify and assist with technician’s time sheets and mileage reimbursement on a weekly basis.
- Collaborate with Regional Engineering Managers to align service expectations and operational priorities for field staff.
- Provide after-hours support for emergency situations as needed.
- Help develop, update, and improve Standard Operating Procedures (SOPs).
- Perform additional operational support duties as assigned.