Facilities Coordinator

The primary function of the Reception/ Facilities Coordinator is to act as a local point of contact and will be responsible for operating the central switchboard system, managing desk and meeting room bookings, directing visitors and mail/post room and controlling the FM activities.

A day in the life of a Murphy Reception/ Facilities Co- Ordinator

• Operation of central switchboard from the reception, meet and greet all visitors
• Directing guests and contractors to areas of work or meeting locations.
• Management of inbound/outbound post and all other deliveries that arrive in reception and contacting the relevant people
• Management of desk and a busy meeting room booking system
• Ensuring that meeting rooms are kept presentable when not in use
• Ensure that the building is ready for a busy day, gates unlocked, coffee machines full, parking rules adhered to, charging bays, everywhere is in working order.
• Management of FM helpdesk function for location
• Provision of daily and weekly status reports for office (occupancy, call volume, helpdesk tickets, FM/ Building services compliance checks and AOB)
• Management of local office consumables , including orders for meetings and stationary orders
• Oversight of service standards from key framework providers such as (cleaning, security, maintenance, catering)
• Raising orders through procurement where required
• Control of contractors, including booking and arranging works with site
• Maintaining the site FM logbook
• Control of safe working practices via in house H&S team

Still interested, does this sound like you?

• Experience of working within a corporate environment at front of house.
• Must have, either previous reception or hospitality experience along with strong customer servie and communication skills
• Ideally previous exposure of Facilities Management processes
• IT Skills, including Outlook, Excel and Word
• Ability to work as part of a team with a professional, friendly and welcoming attitude
• Pro-active and hands on and the ability to show initiative
• Ideally live locally and drive.