Facilities Director
Description
This role combines long-range planning with visible, practical execution. The Director leads through managers and teams while remaining close enough to daily operations to understand conditions, remove barriers, guide urgent decisions, and ensure consistent service. Success requires the ability to connect resident experience, workforce capability, physical assets, financial stewardship, technology, safety, and continuous improvement into one coordinated campus-services strategy.
Core Responsibilities
- Lead Facilities and Environmental Services, including maintenance, grounds, housekeeping, and janitorial operations.
- Establish high standards for safety, cleanliness, appearance, reliability, responsiveness, and service across the campus.
- Provide leadership for building systems, campus infrastructure, preventive maintenance, asset reliability, emergency readiness, and long-term capital needs.
- Develop and execute a multi-year Facilities and Environmental Services strategy aligned with organizational priorities, resident experience, sustainability, risk, and financial capacity.
- Develop strong managers and service-oriented teams by creating clear expectations, accountability, decision-making authority, and opportunities for growth.
- Use data, technology, automation, equipment, and process improvement to make work safer, simpler, more efficient, and more reliable.
- Manage operating and capital budgets, vendors, contracts, purchasing, inventory, projects, and other significant resources.
- Partner with campus leaders to support regulatory compliance and readiness, including fire and life safety, DHS requirements, federal nursing home regulations, OSHA standards, elevator regulations, and other applicable requirements.
- Represent Facilities and Environmental Services in construction, renovation, sustainability, technology, resident service, and campus growth initiatives.
- Provide visible senior leadership when emergencies or significant operational issues require additional support.
· Five (5) years of progressively responsible leadership experience in facilities, property/campus operations, environmental services, hospitality, engineering, construction, healthcare operations, senior living, or a related complex service environment.
· Three (3) years of experience leading managers, supervisors, or multidisciplinary teams, including responsibility for service quality, performance, staffing, and operational outcomes.
· Demonstrated experience leading two or more operational functions, such as facilities, maintenance, grounds, housekeeping/environmental services, property operations, construction, engineering, hospitality, or campus services.
· Demonstrated experience managing operating budgets, capital resources, vendors, contracts, projects, or other significant organizational resources.
· Working knowledge of facilities and building operations, safety, regulatory compliance, emergency preparedness, and risk management, with the ability to evaluate issues and appropriately engage technical expertise.
· Demonstrated ability to develop and implement operational strategies, improve systems and processes, lead change, and use data or performance measures to drive results.
· Strong leadership, communication, collaboration, financial management, problem-solving, and customer/service orientation.
· Experience using work-management, facilities-management, business, or related technology systems to support operational effectiveness.
· Valid driver’s license and ability to meet organizational driving requirements.
Preferred Qualifications
· Seven (7) or more years of progressively responsible facilities, property, campus, environmental services, or related operational leadership experience.
· Experience leading multiple operational departments through managers or supervisors.
· Experience in senior living, healthcare, higher education, hospitality, or another complex, highly regulated campus environment.
· Experience overseeing both hard services such as maintenance, building systems, grounds, infrastructure, and capital projects and soft services such as housekeeping, janitorial, environmental services, or other resident/customer-facing services.
· Experience developing or executing capital plans, Facilities Condition Assessments, preventive maintenance programs, or asset-management strategies.
· Experience with CMMS/work-order systems, facilities data, building technology, automation, or process-improvement tools.
· Experience managing regulatory inspections, life-safety requirements, OSHA requirements, emergency preparedness, or healthcare/senior-living compliance.
· Experience leading continuous improvement, technology implementation, organizational change, or operational transformation.
· Relevant professional certification or technical credential, such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), Certified Healthcare Facility Manager (CHFM), PMP, LEED credential, trade license, engineering credential, or comparable certification.
Willamette View participates in E-Verify. We will use E-Verify to confirm your eligibility to work in the United States.
Willamette View believes in building a sense of community and inclusivity, both in the relationships we build with our residents and with our own team. Willamette View provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion or belief, age, sex (including pregnancy), national origin, social or ethnic origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, relationship status, parental status, or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.