Facilities Maintenance Manager, Satellite Sites

Job Summary
The Facilities Maintenance Manager, Satellite Sites, manages facilities maintenance and operations for East Tennessee State University’s satellite campuses and assigned off-campus facilities. The position supervises assigned maintenance and custodial staff and coordinates support from main-campus supervisors, trades personnel, contractors, vendors, and other service providers to maintain safe, reliable, and efficient facilities.

Responsibilities include planning, prioritizing, assigning, and monitoring maintenance activities; establishing preventive maintenance and inspection programs; coordinating projects; and identifying and approving materials and equipment for ongoing operations and special projects. The position provides staff training and performance oversight and ensures work meets university standards, applicable codes, safety requirements, schedules, and available resources.

Serving as the primary facilities liaison for satellite campus administrators, the position aligns maintenance activities with instructional and operational needs and coordinates emergency response and facility-related issues across geographically separated sites. Regular travel is required to assigned locations, including ETSU at Kingsport, the Marshall T. Nave Center in Elizabethton, ETSU at Sevierville, Valleybrook, the Gray Fossil Site, JCCHC, JC Day Center Clinic, the Ashe Street property, ETSU athletic facilities, and other locations as assigned.

Knowledge, Skills, and Abilities

• Knowledge of facilities maintenance, building operations, and maintenance management practices for multiple buildings and geographically separated locations.
• Knowledge of preventive maintenance methods and practices.
• Knowledge of facility inspection, work planning, and maintenance scheduling.
• Knowledge of applicable building, fire, life safety, electrical, environmental, OSHA/TOSHA, and other regulatory requirements.
• Knowledge of building mechanical and utility systems, including heating, ventilation, and air conditioning, chilled water, domestic water, electrical distribution, natural gas steam, and related systems.
• Knowledge of contractor and vendor coordination, project management, and quality-control practices.
• Knowledge of grounds maintenance practices and standards.
• Knowledge of custodial maintenance practices and standards.
• Ability to provide leadership, direction, training, and supervision to maintenance employees and coordinate the work of multiple trades and service providers.
• Ability to plan, prioritize, assign, and monitor work based on operational needs, available resources, safety considerations, and established priorities.
• Ability to coordinate and oversee maintenance, construction, renovation, and special projects from planning through completion.
• Ability to identify and approve appropriate materials, equipment, and services necessary to complete maintenance and special projects.
• Ability to inspect work performed by employees, contractors, and vendors and ensure compliance with plans, specifications, University standards, and applicable codes.
• Ability to develop maintenance plans, establish schedules, and estimate labor and material. and project costs.
• Ability to communicate effectively with employees, supervisors. contractors, vendors. University administrators, and campus stakeholders.
• Ability to use computerized maintenance management systems and building automation systems to monitor, assign, document, and evaluate facility maintenance activities.
• Ability to respond effectively to emergency maintenance situations and coordinate appropriate resources across multiple locations.
• Ability to establish and maintain effective working relationships with local utilities, authorities having jurisdiction, vendors, contractors, and University departments.
• Ability to travel regularly amongst assigned satellite campuses.

Required Qualifications

• High school diploma and five (5) to seven (7) years of experience in facilities maintenance, building operations, grounds maintenance, custodial services, construction, or a related field.
• Supervisory experience.
  OR
• A combination of education and work experience.
• Valid driver's license.

Preferred Qualifications

• Associate's or bachelor's degree in facilities management, construction, engineering, business administration, or a related field.
• Experience managing facilities operations across multiple buildings or geographically separated locations.
• Experience supervising maintenance employees, trades personnel, custodial staff, grounds staff, or other facilities staff.
• Experience coordinating contractors, vendors, and construction or renovation projects.
• Experience with computerized maintenance management systems and building automation systems.
• Experience with preventive maintenance programs. Facility inspections, and project cost estimating.
• Experience working in a higher education, healthcare, government, or other complex institutional environment.

Physical Demands (as needed)

• Prolonged standing (e.g., up to 4+ hours)
• Climbing stairs or ladders
• Crawling, kneeling, crouching
• Reaching overhead or below waist level
• Balancing on uneven surfaces
• Lifting objects up to 50 lbs
• Carrying files, equipment, or supplies short distances
• Handling small tools or equipment
• Operating machinery or hand tools
• Working in extreme temperatures (outdoor work, lab freezers, kitchens)
• Exposure to loud noises (e.g., machinery, crowded environments)
• Exposure to bodily fluids, hazardous materials, or fumes
• Working in confined spaces or high places
• Wearing protective gear (e.g., gloves, goggles, masks)
• Frequent bending or stooping
• Twisting torso or neck

Compensation & Benefits

• Job Family – Facilities Services Management 1
• Market Range - 9 Salary Schedules
• For information on benefits, please visit Employee Benefits

Application Instructions

• Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
• Employment is contingent on a satisfactory background check.
• References available upon request

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students and highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.