Facilities Manager

Summary: Under the direction of the Director of Maintenance Operations and SR. Facilities Manager (SFM) the Facilities Manager is responsible for overseeing the operations of the Maintenance Department at a group of sites located within a designated area. The maintenance Operations Manager will provide support and supervision to the Maintenance Supervisors and maintenance Staff, provide training at all levels of the organization as needed, and communicate to the Director of Maintenance Operations and Facilities Manager on a regular basis. Additionally, the Maintenance Operations Manager will foster and maintain open and regular communication with the Regional Managers and Site Managers regarding ongoing maintenance issues, as well as the physical health of their portfolios and any needed support. The Maintenance Operations Manager will have an awareness of property maintenance budgets and support work within the budgetary guidelines

Specific Duties and Responsibilities:

1. Attend regular meetings and provide written reports.

2. Supervise and oversee the day-to-day Maintenance operations and Maintenance staff, including but not limited to:

• Develop and implement safe work practices for all maintenance and janitorial staff.
• Recruit new staff. Interview, screen, check references, hire, evaluate, coach, and terminate (with HR assistance) all Maintenance Department staff. Oversee and ensure comprehensive safety orientation for new hires.
• Review, correct and approve Employee time sheets.
• Conduct annual performance reviews for the Maintenance Supervisors and oversee annual reviews for maintenance staff.
• Participate in conflict resolution and disciplinary action related to Maintenance Staff when necessary
• Oversee Maintenance Supervisors’ assignments.
• In conjunction with the Maintenance Supervisors undertake property audits (as necessary) to ensure proper procedures and compliance. (e.g. smoke detector checks, health and safety hazards).
• Oversee management of materials procurement, including parts, tools and equipment for maintenance related repairs.
• Ensure that all maintenance staff are informed of and following Burbank safety protocols, policies and procedures. Assist in the implementation of risk-management and loss prevention programs.

3. Provide recommendations to Regional Property Managers regarding ongoing and preventative maintenance

4. Develop and implement policies and procedures related to maintenance and building management and repairs and improvements, including the development of routine preventative maintenance plans for all properties.

5. Implement the use of maintenance related software and tracking mechanisms for work orders, unit turns and all other maintenance related work.

6. Provide guidance to Resident Managers in matters related to Maintenance.

7. Provide training of Maintenance Supervisors and Technicians.

8. Negotiate contracts with sub-contractors and outside vendors for service and repairs

9. Oversee safety that relates to the Maintenance Team and property management.

10. With support of HR, manages work related injuries, from accident investigation and reporting to return to work and accommodations.

11. In conjunction with the Maintenance Supervisors, supervise, track and coordinate 1st year “Service and call-back” for new Burbank Housing Properties; report to Construction Manager any major systematic failures of new projects.

12. Conduct periodic walk-throughs and/or safety inspections to identify areas of concern and safety issues needing of attention.

13. Coordinate statutory property audits.

14. Manage and coordinate compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes.

15. Plan and coordinate annual mandatory trainings and quarterly/monthly safety meetings for the Burbank property portfolio and the maintenance team.

16. Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions which assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.

17. Attend regular meetings

18. Other duties as assigned.