Facilities Manager, Festival Mall Cubao

Job Summary

The Facilities Manager is responsible for the efficient and cost-effective management of the client's assets, facilities, and financial resources, while maintaining the highest standards of integrity and operational excellence.

The role ensures strict compliance with the Management Agreement between Pro-Excel Property Managers Inc. and the assigned property. It oversees the mall's physical infrastructure, building systems, equipment, utilities, and support services to ensure safe, reliable, and efficient operations.

Key Duties and Responsibilities

1. Mall Facilities Management

• Ensure mall facilities, equipment, and building systems are properly maintained and operating efficiently.
• Conduct regular visual and physical inspections of facilities, including lighting, water supply, sanitary systems, utilities, and customer-use installations.
• Review existing operations and identify opportunities to reduce costs and improve operational standards.
• Implement and maintain effective energy and water conservation programs.
• Ensure optimum operation of building systems and equipment to support tenants and mall operations.
• Implement preventive maintenance programs to extend the useful life of facilities and equipment and protect the value of the property.
• Establish baseline sustainability metrics and support the property's application for relevant green building certifications.
• Monitor all scheduled preventive maintenance activities and ensure maintenance contracts are renewed before expiration.
• Ensure all required permits, licenses, and certificates are secured and maintained for regulatory compliance.

2. Administration and Operations

• Coordinate with relevant organizations, government agencies, contractors, service providers, and other stakeholders concerning property operations.
• Oversee housekeeping activities, including pest control, waste segregation and disposal, minor repainting, retiling, and other maintenance works.
• Supervise personnel assigned to the property, including outsourced housekeeping, groundskeeping, engineering, maintenance, and security teams.
• Conduct monthly vendor evaluations, weekly toolbox meetings, and regular coordination meetings.
• Oversee general maintenance, cleanliness, security, and safety requirements of the property.
• Prepare and submit Monthly Operations Reports and other reports required by management.
• Develop and recommend programs and action plans to improve property facilities and services.
• Ensure important property documents are properly maintained on-site, including as-built plans, permits, licenses, and other legal or conveyance documents.
• Maintain property records, operational checklists, maintenance reports, utility consumption reports, incident reports, and audit findings.
• Monitor construction, renovation, and fit-out activities and ensure compliance with established guidelines, the Building Code, LGU requirements, and applicable regulations.

3. Financial Management

• Prepare facility-related budgets and monitor operating expenditures.
• Identify and implement opportunities to reduce operating expenses, particularly through operational improvements and energy conservation initiatives.
• Manage and prioritize expenditures based on operational requirements, urgency, and business impact.
• Monitor spending against approved budgets and promote the responsible use of property resources.

4. Safety and Security Management

• Coordinate security-related concerns with the Customer Relations Services Department and monitor issues through resolution.
• Work closely with Customer Relations Services, Medical Services, Engineering, Design and Development, and other relevant departments to implement mall safety and security standards.
• Participate in security and safety audits to protect customers, tenants, employees, and property assets.
• Ensure fire-safe conditions are maintained throughout the facility and maintain working knowledge of applicable fire prevention and protection requirements.
• Ensure appropriate workplace security measures are implemented in coordination with security personnel and service providers.
• Maintain a safe working environment for employees and contractors.
• Develop and support emergency preparedness, business continuity, and facility improvement plans.

Technical Competencies and Skills

• Facilities and Building Operations Management
• Engineering and Technical Knowledge
• Preventive Maintenance Management
• Vendor and Contractor Management
• Budget and Cost Management
• Safety and Regulatory Compliance
• Energy and Utilities Management
• Critical Thinking and Problem Solving
• Decision-Making
• Leadership and People Management
• Stakeholder Coordination

Education, Training and Licenses

• Licensed Mechanical Engineer or Electrical Engineer
• Relevant experience in facilities, building, or property management, preferably involving large-scale commercial or mall operations