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Facilities Manager

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Queens Museum Facilities Manager

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Position Title: Facilities Manager (FACM)

Department: Facilities

Reports To: Chief Operating Officer (COO)

Position Classification: Full Time, Salaried, Exempt, Benefit Eligible

Work Location: Onsite at the Queens Museum

Work schedule: Wednesday - Sunday (10:00 AM - 6:00 PM); Evenings as needed

Salary Range: $70,000 to $75,000/annually

Management Classification: Supervisory

About the Queens Museum

The Queens Museum is dedicated to presenting high quality arts and educational programming for the people of New York, and particularly the residents of Queens, a uniquely diverse ethnic, cultural, and international community. The Museum’s work honors the history of our site and the diversity of our communities through a wide ranging and integrated program of exhibitions, educational initiatives, and public events.

In this current moment of uncertainty, we recognize that museums should serve as places of care; not just for their collections, but for their communities, staff, and artists. The Queens Museum strives to be a cultural institution that is open, responsive, inclusive, and empathetic.

You can learn more about the history of the Queens Museum building online at queensmuseum.org

Position Overview

The Queens Museum seeks a highly organized and technically skilled Facilities Manager (FACM) to oversee the day-to-day operation, maintenance, and safety of the Museum’s building and physical plant. The ideal candidate has practical knowledge of building systems and the trades, including HVAC, electrical, plumbing, carpentry, and general building maintenance.

Reporting to the Chief Operating Officer (COO), the Facilities Manager supervises and supports the Facilities team, coordinates outside contractors and service providers, oversees preventive maintenance and repairs, and ensures that the Museum’s facilities operate safely, reliably, and efficiently. The position plays an important role in protecting the safety of staff and visitors, maintaining appropriate environmental conditions for the Museum’s collections and archives, and supporting exhibitions, events, and public programming.

The Facilities Manager also coordinates facilities-related logistics associated with capital construction and works collaboratively with Museum departments, building engineers, contractors, and external partners to maintain continuity of Museum operations.

The successful candidate will combine strong technical knowledge with effective supervisory, organizational, administrative, and communication skills. They will demonstrate sound judgment, initiative, and the ability to prioritize competing needs in a complex, public-facing environment.

Bilingual candidates and candidates who live in Queens are strongly encouraged to apply.

Essential Functions

1. Building Operations and Maintenance

Oversee day-to-day facilities operations and coordinate the maintenance, repair, and upkeep of the Museum’s building, equipment, and infrastructure.
Monitor the condition and performance of building systems, including HVAC, electrical distribution, plumbing, lighting, building controls, elevators, fire alarm and life-safety systems, access control, and security systems.
Develop, maintain, and improve preventive maintenance schedules for routine, seasonal, and specialized maintenance activities, ensuring that scheduled work is completed and documented.
Coordinate troubleshooting and repairs, determine appropriate corrective actions, and supervise work performed by Facilities staff and outside contractors.
Coordinate with building engineers on HVAC operations, routine maintenance, temperature and humidity control, and the resolution of building system issues.
Monitor temperature and relative humidity in collection, exhibition, and storage areas, coordinate corrective action when conditions fall outside established parameters, and communicate significant environmental issues to the Chief of Operations and relevant Museum staff.
Conduct weekly inspections of the premises, identify maintenance needs and potential hazards, assign corrective tasks, and perform repairs when appropriate.
Oversee routine maintenance of the Panorama’s lighting and walkways and ensure the safe operation of the Museum’s Woodshop.
Coordinate the inspection, testing, and servicing of building equipment and systems in accordance with applicable requirements, manufacturer recommendations, and service agreements.
Maintain accurate maintenance logs, equipment service histories, warranties, operating manuals, and inspection records.
Identify opportunities to improve building performance, energy efficiency, reliability, and operating costs.

2. Contractor and Vendor Management

Serve as the primary facilities liaison with outside contractors, vendors, building engineers, and service providers.
Coordinate contractor schedules, site access, deliveries, and work activities to minimize disruption to Museum operations
Obtain and evaluate quotations for labor, materials, equipment, and replacement parts; compare vendor proposals and recommend cost-effective solutions.
Monitor contracted work for quality, safety, schedule, and adherence to agreed-upon scopes of work.
Review completed work, document outstanding deficiencies, and coordinate corrective action before recommending acceptance of work or processing of related invoices.
Maintain a directory of preferred vendors and service providers in alignment with the Museum’s Inclusion, Diversity, Equity, and Accessibility (IDEA) initiatives, including efforts to support local and BIPOC-owned businesses.
Maintain current records of vendor contacts, insurance documentation, certificates of insurance (COIs), service agreements, and equipment warranties.

3. Staff Supervision and Administration

Supervise, support, and coordinate the Facilities team, assigning daily and weekly tasks through the Museum’s computerized maintenance management system (CMMS).
Establish priorities for maintenance requests, assign work orders, monitor progress, and ensure timely completion
Lead weekly Facilities team meetings and distribute agendas in advance
Conduct annual performance reviews, provide feedback, and support staff training and professional development
Establish and maintain inspection and monitoring schedules for equipment, including scissor lifts, elevators, fire alarm control panels, burglar alarms, fire extinguishers, and other building systems.
Maintain accurate records of staff training, equipment loans, maintenance activities, and operational procedures
Manage the inventory, purchasing, and replenishment of building maintenance supplies, equipment, and cleaning materials.
Track facilities expenditures, repair costs, purchase orders, and vendor invoices, and assist with operating budget preparation and monitoring.
Maintain and update facilities procedures, emergency contact lists, equipment inventories, and operational documentation.

4. Health, Safety, Security, and Emergency Response

Support compliance with applicable building, fire, occupational safety, and other relevant regulations, coordinating with qualified professionals and regulatory authorities as necessary.
Coordinate inspections, testing, and maintenance of fire alarm systems, fire extinguishers, emergency lighting, exit signage, and other life-safety equipment.
Coordinate quarterly fire drills with the Director of Museum Experience and Operations and collaborate on health and safety initiatives.
Maintain familiarity with Museum emergency procedures, building shutdown protocols, and the location and operation of critical equipment.
Respond to facilities emergencies, including water leaks, power interruptions, internet malfunctions, and other building-related incidents.
Coordinate emergency response activities with security personnel, building engineers, contractors, emergency services, and Museum leadership, as appropriate.
Document incidents, coordinate follow-up repairs, and recommend measures to prevent recurrence.
Maintain current knowledge of security protocols and coordinate training and performance oversight with security and cleaning vendors, ensuring high standards of professionalism and customer service.

5. Museum Operations, Events, and Capital Projects

Coordinate with Museum departments to support exhibitions, events, public programming, and other activities requiring facilities preparation, setup, staffing, or technical assistance.
Consult with the Chief of Operations and department directors regarding contractor schedules, operational requirements, and potential impacts on Museum activities.
Support the Museum’s space rental program by coordinating facilities staffing and ensuring that spaces meet established operational and building-condition requirements.
Provide facilities-related technical coordination to outside professionals, including architects, film crews, security and cleaning providers, and other project partners.
Participate in interdepartmental meetings and working groups, including weekly event review meetings, health and safety meetings, and the building logistics task force.
Coordinate facilities preparation for upcoming capital construction, including clearing designated shell spaces, relocating equipment and supplies, and preparing areas for contractor access.
Coordinate with the Chief of Operations, project managers, architects, engineers, and contractors regarding construction schedules, site access, deliveries, equipment shutdowns, and potential impacts on Museum operations.
Participate in project walkthroughs, inspections, and operational handover activities as assigned, helping ensure that completed work is appropriately documented and that relevant staff receive necessary operating instructions.

This list represents the essential functions of the role, this list does not constitute an exhaustive list of job functions.

Competencies

Demonstrates initiative, resourcefulness and a creative approach to problem-solving
Thrives in culturally diverse settings
Displays a high level of support for colleagues, builds professional and respectful relationships with others
Adaptability and flexibility
Ability to work independently and as a team player in a fast-paced environment, handling multiple tasks and adhering to deadlines
Strong organizational skills and attention to detail.
Practical, solutions-oriented problem-solving skills and the ability to take initiative.
Ability to prioritize competing demands and manage multiple projects and maintenance requests.
Strong interpersonal, written, and verbal communication skills.
Ability to supervise staff, delegate effectively, and maintain productive relationships with colleagues, contractors, and external partners.
Adaptability and flexibility in a fast-paced, culturally diverse environment.
Sound judgment, discretion, and a calm, effective approach to emergency and safety-related decision-making.
Commitment to maintaining a safe, welcoming, and well-functioning environment for staff, visitors, and the Museum’s collections.

Required Qualifications

5+ years of professional experience in facilities management, building operations, engineering management, or a related field, including at least three years of supervisory experience.
Practical knowledge of building systems and maintenance, including electrical, plumbing, lighting, carpentry, and general building repairs
Demonstrated experience supervising maintenance personnel and coordinating contractors and service providers
Experience developing or implementing preventive maintenance schedules and coordinating building inspections and repairs.
Experience evaluating vendor proposals, obtaining and comparing bids, monitoring contractor performance, and managing service agreements.
Ability to track expenses, monitor project costs, and work within an established budget.
Working knowledge of applicable OSHA standards, workplace safety practices, and relevant building and fire safety requirements.
Ability to read and interpret blueprints, schematics, construction drawings, and technical specifications.
Proficiency with Google Workspace and Microsoft Office.
Relevant education or training in facilities management, building trades, engineering, maintenance, or occupational safety, or an equivalent combination of education and practical experience.
Ability to work a flexible schedule, including evenings and weekends, as required by Museum operations.
Availability to participate in a 24-hour, seven-day-a-week on-call emergency response arrangement, including responding to facilities emergencies outside regular business hours.
Valid driver’s license.

Preferred Qualifications

Experience working in a museum, cultural institution, educational facility, or other complex public-facing institutional environment.
Experience with a CMMS software, including work order management, preventive maintenance scheduling, and equipment recordkeeping.
Familiarity with fire alarm systems, fire protection equipment, emergency lighting, elevators, access control, and building management systems.
Experience monitoring temperature and relative humidity in environments containing sensitive collections, archives, or specialized equipment.
Experience coordinating facilities logistics for construction, renovation, or capital improvement projects in an occupied building.
Experience assisting with operating budget development, energy efficiency initiatives, or building performance improvements.
Relevant technical certifications, trade training, or professional development in facilities management, HVAC, building operations, or occupational safety.

Requirements

Must be available to work Wednesday - Sunday (10:00 AM - 6:00 PM); Evenings as needed; availability to be flexible for emergenci

Benefits

This is a full-time benefits eligible position to participate in the following benefits:

- Generous Paid time off Including Vacation, Sick & Personal Days
- Paid Holidays
- Medical, Dental, Vision Benefits
- Retirement Benefits (401K savings plan, Pension plan, and Life Insurance policy)
- Free admission to most major American Museums and Cultural Institutions

How to Apply

CLICK HERE TO APPLY THROUGH OUR ONLINE CAREERS PORTAL

Submit the following materials Applications are due by 11:59 PM on Friday, November 13, 2026.

A resume outlining your work experience
A cover letter describing your interest in this position

Please note that due to the high volume of applications, only complete applications including a cover letter will be considered for an interview.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role

Interview Process

Introductory interview (Zoom video): TBD - Late November/Early December 2026
In-person interview & Building:TBD - Late November/Early December 2026
Anticipated start of work: Late November, Early December

Please note that while careful consideration will be given to each submission, the Museum will only contact those applicants whose knowledge, skills, and work experience best meet the requirements of the position.

Requests for Accommodations

If you require additional support at any stage of the application process due to disability, please contact us by phone at (718) 269-4858 or via e-mail at hr@queensmuseum.org to request and arrange for reasonable accommodations.

EEOC Statement

The Queens Museum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, familial status, marital status, military status, sexual orientation, genetic information, HIV status, arrest record, gender identity, gender expression, transgender status, genetic information, domestic violence victim status, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Living Land Acknowledgement

The Queens Museum would like to acknowledge the past, present, and future generations of Matinecock, Canarsie, Lekawe (Rockaway), Munsee Lenape, and the interconnected Matouwac communities across the Greater Long Island region, as stewards of the land. As both a museum of art and a historic site built on unceded Indigenous lands, the Queens Museum is committed to working towards a living land acknowledgment built on listening, collaboration, and action together with Indigenous communities. We recognize the ongoing impacts of the violent colonial displacement of Native people–as well as the displacement of animal relatives and the disruption of

natural ecosystems–by the United States.

We invite our communities to join us in taking action now by devoting time to taking care of the land, whether this be cleaning up your local park or donating to an Indigenous-led advocacy group.

Skills

Apply

Description

1. Building Operations and Maintenance

Oversee day-to-day facilities operations and coordinate the maintenance, repair, and upkeep of the Museum’s building, equipment, and infrastructure.

Monitor the condition and performance of building systems, including HVAC, electrical distribution, plumbing, lighting, building controls, elevators, fire alarm and life-safety systems, access control, and security systems.

Develop, maintain, and improve preventive maintenance schedules for routine, seasonal, and specialized maintenance activities, ensuring that scheduled work is completed and documented.

Coordinate troubleshooting and repairs, determine appropriate corrective actions, and supervise work performed by Facilities staff and outside contractors.

Coordinate with building engineers on HVAC operations, routine maintenance, temperature and humidity control, and the resolution of building system issues.

Monitor temperature and relative humidity in collection, exhibition, and storage areas, coordinate corrective action when conditions fall outside established parameters, and communicate significant environmental issues to the Chief of Operations and relevant Museum staff.

Conduct weekly inspections of the premises, identify maintenance needs and potential hazards, assign corrective tasks, and perform repairs when appropriate.

Oversee routine maintenance of the Panorama’s lighting and walkways and ensure the safe operation of the Museum’s Woodshop.

Coordinate the inspection, testing, and servicing of building equipment and systems in accordance with applicable requirements, manufacturer recommendations, and service agreements.

Maintain accurate maintenance logs, equipment service histories, warranties, operating manuals, and inspection records.

Identify opportunities to improve building performance, energy efficiency, reliability, and operating costs.

2. Contractor and Vendor Management

Serve as the primary facilities liaison with outside contractors, vendors, building engineers, and service providers.

Coordinate contractor schedules, site access, deliveries, and work activities to minimize disruption to Museum operations

Obtain and evaluate quotations for labor, materials, equipment, and replacement parts; compare vendor proposals and recommend cost-effective solutions.

Monitor contracted work for quality, safety, schedule, and adherence to agreed-upon scopes of work.

Review completed work, document outstanding deficiencies, and coordinate corrective action before recommending acceptance of work or processing of related invoices.

Maintain a directory of preferred vendors and service providers in alignment with the Museum’s Inclusion, Diversity, Equity, and Accessibility (IDEA) initiatives, including efforts to support local and BIPOC-owned businesses.

Maintain current records of vendor contacts, insurance documentation, certificates of insurance (COIs), service agreements, and equipment warranties.

3. Staff Supervision and Administration

Supervise, support, and coordinate the Facilities team, assigning daily and weekly tasks through the Museum’s computerized maintenance management system (CMMS).

Establish priorities for maintenance requests, assign work orders, monitor progress, and ensure timely completion

Lead weekly Facilities team meetings and distribute agendas in advance

Conduct annual performance reviews, provide feedback, and support staff training and professional development

Establish and maintain inspection and monitoring schedules for equipment, including scissor lifts, elevators, fire alarm control panels, burglar alarms, fire extinguishers, and other building systems.

Maintain accurate records of staff training, equipment loans, maintenance activities, and operational procedures

Manage the inventory, purchasing, and replenishment of building maintenance supplies, equipment, and cleaning materials.

Track facilities expenditures, repair costs, purchase orders, and vendor invoices, and assist with operating budget preparation and monitoring.

Maintain and update facilities procedures, emergency contact lists, equipment inventories, and operational documentation.

4. Health, Safety, Security, and Emergency Response

Support compliance with applicable building, fire, occupational safety, and other relevant regulations, coordinating with qualified professionals and regulatory authorities as necessary.

Coordinate inspections, testing, and maintenance of fire alarm systems, fire extinguishers, emergency lighting, exit signage, and other life-safety equipment.

Coordinate quarterly fire drills with the Director of Museum Experience and Operations and collaborate on health and safety initiatives.

Maintain familiarity with Museum emergency procedures, building shutdown protocols, and the location and operation of critical equipment.

Respond to facilities emergencies, including water leaks, power interruptions, internet malfunctions, and other building-related incidents.

Coordinate emergency response activities with security personnel, building engineers, contractors, emergency services, and Museum leadership, as appropriate.

Document incidents, coordinate follow-up repairs, and recommend measures to prevent recurrence.

Maintain current knowledge of security protocols and coordinate training and performance oversight with security and cleaning vendors, ensuring high standards of professionalism and customer service.

5. Museum Operations, Events, and Capital Projects

Coordinate with Museum departments to support exhibitions, events, public programming, and other activities requiring facilities preparation, setup, staffing, or technical assistance.

Consult with the Chief of Operations and department directors regarding contractor schedules, operational requirements, and potential impacts on Museum activities.

Support the Museum’s space rental program by coordinating facilities staffing and ensuring that spaces meet established operational and building-condition requirements.

Provide facilities-related technical coordination to outside professionals, including architects, film crews, security and cleaning providers, and other project partners.

Participate in interdepartmental meetings and working groups, including weekly event review meetings, health and safety meetings, and the building logistics task force.

Coordinate facilities preparation for upcoming capital construction, including clearing designated shell spaces, relocating equipment and supplies, and preparing areas for contractor access.

Coordinate with the Chief of Operations, project managers, architects, engineers, and contractors regarding construction schedules, site access, deliveries, equipment shutdowns, and potential impacts on Museum operations.

Participate in project walkthroughs, inspections, and operational handover activities as assigned, helping ensure that completed work is appropriately documented and that relevant staff receive necessary operating instructions.

Skills

See also