Facilities Manager - Sacramento
The Facilities Manager is responsible for overseeing the maintenance, safety, appearance, and overall functionality of a premier large-scale residential community. This position provides hands-on technical leadership and supervision of the maintenance, janitorial, and porter teams to ensure community facilities, amenities, and common areas are maintained to the highest standards.
Working closely with the General Manager, the Facilities Manager develops preventive maintenance programs, oversees vendors and capital improvement projects, and ensures efficient, safe, and reliable facility operations while delivering exceptional resident service.
Essential Duties & Responsibilities
Facilities Operations & Maintenance
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Oversee daily maintenance and repair of community buildings, amenities, equipment, and common areas.
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Develop and implement preventive maintenance schedules, inspections, and procedures.
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Troubleshoot and coordinate repairs involving HVAC, plumbing, electrical, mechanical, and other building systems.
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Conduct routine property inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
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Ensure maintenance requests and work orders are completed accurately, efficiently, and with exceptional customer service.
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Directly supervise Maintenance Technicians, Porters, and Janitorial staff.
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Oversee staffing schedules, work assignments, productivity, and performance.
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Recruit, train, coach, and develop team members to maintain high technical and service standards.
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Establish clear expectations, accountability measures, and safe work practices.
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Foster a collaborative, service-oriented team environment aligned with Action's values.
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Manage outside contractors and service providers, ensuring quality workmanship and compliance with contractual requirements.
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Obtain and evaluate vendor proposals, coordinate service agreements, and monitor project timelines.
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Assist with planning and execution of capital improvement and major repair projects.
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Partner with the General Manager to identify long-term maintenance needs and recommend facility improvements.
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Assist in developing and managing maintenance and facilities budgets.
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Monitor departmental expenses, inventory, supplies, and equipment.
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Ensure compliance with applicable building codes, safety regulations, and company policies.
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Maintain accurate maintenance records, inspection reports, and preventive maintenance documentation.
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Coordinate emergency response procedures and support building safety initiatives.
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Respond professionally and promptly to resident maintenance concerns.
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Collaborate with the Director of Resident Experience and other department leaders to ensure community amenities and facilities meet elevated hospitality standards.
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Communicate proactively with management regarding maintenance issues, project updates, and operational needs.
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Support a clean, safe, welcoming, and well-maintained community environment.
Team Leadership & Supervision
Vendor & Project Management
Budgeting, Safety & Compliance
Resident Service & Collaboration
Qualifications
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5+ years of experience in facilities management, building maintenance, engineering, or a related field.
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2+ years of supervisory or team leadership experience.
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Strong working knowledge of HVAC, electrical, plumbing, mechanical, and building systems.
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Experience developing preventive maintenance programs and managing work orders.
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Demonstrated experience supervising maintenance personnel and outside contractors.
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Experience managing maintenance budgets, vendor relationships, and facility improvement projects.
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Strong troubleshooting, organizational, communication, and problem-solving skills.
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Ability to respond to after-hours emergencies as needed.
Preferred
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Experience managing facilities at large-scale residential communities, luxury resorts, private clubs, or master-planned developments.
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Experience overseeing community amenities such as pools, fitness centers, clubhouses, and recreational facilities.
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Experience with capital improvement projects and long-term maintenance planning.
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Familiarity with California building codes, OSHA requirements, and applicable safety regulations.
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Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or relevant HVAC certifications.
Key Competencies
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Technical Expertise: Strong knowledge of building systems, maintenance operations, and troubleshooting.
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Leadership & Accountability: Ability to develop, motivate, and manage a high-performing facilities team.
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Preventive Maintenance: Proactive approach to identifying and addressing facility needs.
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Operational Excellence: Strong planning, organization, and resource management skills.
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Customer Service: Commitment to maintaining exceptional resident experiences and hospitality standards.
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Problem-Solving: Ability to assess issues, prioritize repairs, and implement effective solutions.
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Collaboration: Works effectively with management, employees, residents, and vendors.
Team Member Perks
Team Member Perks
- Award-Winning Culture: Proud recipient of the Great Place to Work Certification.
- Highly Rated Employer: Check out our Glassdoor reviews –read our reviews here.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
- Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
- Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
- Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.
Skills
As published by lever · 29 questions · 13 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- If referred, provide the employee name who referred you.
Pick from a list (15)
- Are you currently residing in the United States? optional
- If hired, can you provide proof of your legal right to work and remain in the United States? optional
- If hired, can you furnish proof that you are over 18 years of age? optional
- What is your salary range expectation? optional
- Have you ever been employed by Action or applied for employment with Action Property Management? optional
- Were you referred to our company by a current Action team member? optional
- Please select the highest level of education you have completed. optional
- Do you have a college degree? If yes, which university or college did you attend? optional
- Have you ever served in the military? optional
- If yes, please specify the branch of service: optional
- Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? optional
- Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? optional
- Do you have HOA onsite management experience? optional
- Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? optional
- This role strongly prefers candidates who are bilingual in English and Spanish. What best describes your spanish proficiency? optional
Written answers (13)
- Enter your current address including: Street, City, Zip Code, State
- Why would you like to work for Action Property Management?
- Please provide your dates of employment for your current/most recent employment.
- Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them.
- If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location.
- Do you have any relatives employed by Action Property Management? If yes, give their name.
- If referred, please provide your referral's Action email address. optional
- Please list your professional certifications and licenses.
- Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.”
- Please specify your military dates of service: optional
- Please specify your military rank during service: optional
- Please specify your military rank at discharge: optional
- Please list any maintenance or engineering certifications you currently hold