Facilities Services Manager Belgium

The Real Estate & Workplace Solutions (RE&WS) team helps shape workplace environments where WTW colleagues feel safe, supported, and able to perform at their best. As the Local RE&WS Facilities Services Manager for Belgium, you will manage day-to-day workplace services and coordinate key programs that enhance productivity, manage costs, mitigate risk, and reinforce our employer brand. Your scope covers the entire workplace experience — including office environment and maintenance, reception and meeting support, food services, print and mail operations, office equipment, health & safety, security, business continuity, and records management.

Key responsibilities

• Act as a key point of contact for facilities management in Belgium, applying solid working knowledge of site maintenance, physical security, health & safety, space planning, environmental sustainability, business continuity, records management, and other core workplace services;
• Manage and coordinate the local Occupational Health & Safety program, ensuring appropriate identification, monitoring, and management of workplace risks and hazards;
• Support the development and implementation of standard operating procedures, tools, and processes, contributing to consistent and efficient day-to-day facilities operations;
• Partner closely with local business leaders and key stakeholders to ensure Facilities Services are aligned with business needs, building strong, trusted, and collaborative working relationships;
• Support and coordinate local change initiatives within Facilities Services, helping ensure smooth implementation while minimizing disruption to the business;
• Act as an active member of the Regional RE&WS – Facilities Services team, contributing to shared initiatives, best practices, and continuous improvement across the region.

The requirements

• A Bachelor’s or Master’s degree, combined with around 3–5 years of experience in facilities management, with a strong focus on workplace services and office environments (soft services), ideally within a client-focused, professional services setting;
• Strong communication skills in English, Dutch, and French, enabling you to connect easily with colleagues and stakeholders across different teams and locations;
• A proactive and positive mindset when it comes to change, with the ability to adapt and translate evolving business needs into practical solutions;
• Flexibility to travel occasionally for office visits, meetings, and team or project initiatives;
• A Prevention Advisor Level 3 certification;

• Solid knowledge of regulatory requirements and compliance related to facilities operations in Belgium.

About WTW

At WTW (NASDAQ: WTW), we provide data- and insight-driven solutions in the areas of people, risk, and capital. With our global network and local expertise in more than 140 countries, we help organizations sharpen their strategies, enhance resilience, engage employees, and improve performance. Together, we unlock potential.

What we offer

• An attractive salary package;
• A great work environment within a dynamic and talented team;
• The ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development;
• A diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems;
• A supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Interested?

Are you ready for an exciting and stimulating career challenge?
Then we look forward to meeting you!

Share your passion and send us your curriculum vitae with a short motivation letter by applying via our career page.

WTW is an Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.