Facilities Support Coordinator (Part-Time)

WHO WE ARE

City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2025, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.

ROLE SUMMARY

The Facilities Support Coordinator serves as the first point of contact for visitors, employees, and external partners at City First Bank. This position blends administrative support with facilities management responsibilities, including overseeing front desk operations, mail management, supply coordination, and basic facility maintenance. The ideal candidate will be highly organized, professional, customer-focused, and adaptable, handling multiple responsibilities across administrative and facilities functions.

IMPORTANT INFORMATION ABOUT THIS ROLE:

This job is considered essential - meaning that employees in this role are required to work during normal business hours even when their normal worksite is unavailable for weather or other types of emergencies. Performs all duties as outlined in the company’s Disaster Recovery and Business Continuity Plan, which addresses emergency response, crisis/incident response, disaster recovery, and the recovery and resumption of critical business functions.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Administrative Support

• Front Desk Reception: Greet visitors, direct them to appropriate departments, answer incoming calls, and maintain a professional and welcoming front desk presence.
• Mail and Package Management: Receive, sort, and distribute incoming mail and packages. Manage outgoing mail, including visits to the P.O. Box three times a week. Ensure timely coordination of special mailing requests and courier services (e.g., FedEx, UPS).
• Supplies Management: Maintain inventory and replenish breakroom supplies (coffee, water, snacks) and office supplies (printer paper, pens, etc.). Track usage and submit orders as needed.
• Visitor Management: Maintain a log of visitors, issue badges/fobs, notify staff of arrivals, and provide escort services when required.
• Phone Support: Answer low-volume incoming calls and direct them to appropriate departments or individuals.

Facilities Support

• Basic Maintenance Coordination: Report facility maintenance issues (e.g., lighting, equipment) to the Facilities Manager and ensure resolution.
• Event and Meeting Room Setup: Assist with setting up meeting rooms and supporting events by coordinating refreshments and ensuring the availability of required materials.
• Vendor Coordination: Assist in vendor coordination, including access for contractors and vendors when necessary.

Employee and Visitor Assistance

• Employee Support: Assist employees with general office-related inquiries, provide information on building amenities, office hours, and policies.
• Security and Access: Manage office access systems, including key and fob distribution, ensuring employees and contractors are properly credentialed.