Facility Coordinator

About the Role

The Facility Coordinator oversees the day-to-day facility and housing operations for U.S.VETS project-based and scattered-site housing. This role ensures housing units meet quality, safety, and regulatory standards while coordinating maintenance, inspections, landlord relationships, lease-up activities, and resident needs. The Facility Coordinator also supervises facility staff and helps maintain a safe, well-managed environment for veterans.

What You’ll Do

Facility & Housing Operations

• Oversee the condition, safety, cleanliness, and maintenance of U.S.VETS housing units.
• Conduct regular inspections to ensure compliance with HUD Housing Quality Standards (HQS), OSHA, fire safety, and applicable housing regulations.
• Coordinate move-ins, move-outs, unit turnover, repairs, maintenance requests, and preventative maintenance.
• Establish maintenance schedules, manage work orders, and maintain accurate facility, equipment, and property records.
• Coordinate lease-up activities, landlord negotiations, lease agreements, and housing databases in partnership with the Operations Manager.
• Identify facility needs, develop cost estimates, and work with leadership to prioritize expenditures within budget.

Team Leadership & Compliance

• Supervise facility staff and ensure adherence to policies, safety standards, and performance expectations.
• Train staff on facility maintenance, safety procedures, emergency preparedness, and operational standards.
• Develop and maintain preventative maintenance and safety inspection programs.
• Maintain required OSHA, fire safety, and facility-related certifications.
• Lead and actively participate in the Health & Safety Committee.
• Monitor program and facility activities to ensure compliance with established policies and standards.

Resident & Community Relations

• Work with residents to address housing-related concerns, unit responsibilities, repairs, and property standards.
• Facilitate resident meetings and help resolve concerns or conflicts in a professional and timely manner.
• Build relationships with landlords, community providers, volunteers, and supportive service organizations.
• Partner with the Volunteer and Veteran Activities Coordinator to support resident activities, volunteers, and community engagement.
• Maintain information on available community and supportive services for residents.

Budget & Reporting

• Assist with facility maintenance budgets, expenditure tracking, cost estimates, and equipment recommendations.
• Maintain accurate records and prepare technical, operational, and statistical reports.
• Monitor facility goals, identify operational needs, and recommend improvements to policies and procedures.