Facility Maintenance Staff
Job Overview:
Provides excellence in facility maintenance, pool operations, cleanliness, and member service throughout Recreation Department facilities. Responsible for maintaining recreation amenities, pools, parks, sports courts, and common areas to Forest Highlands standards. Assists with daily operations, seasonal projects, facility inspections, and pool maintenance while ensuring a safe, clean, and welcoming environment for members and guests.
Essential Functions:
Member Service & Facility Standards
● Provide prompt, courteous, and professional service to members and guests.
● Maintain a positive and service-oriented attitude at all times.
● Answer basic questions regarding recreation facilities and amenities.
● Ensure all recreation facilities meet Forest Highlands standards for cleanliness and appearance.
● Assist in maintaining pool amenities including towels, sunscreen stations, water stations, furniture, and deck areas.
Pool Operations & Maintenance
Pool Opening Responsibilities
● Open pool facilities each morning according to established procedures.
● Remove pool covers when applicable.
● Conduct and record water chemistry tests including:
● Free Chlorine
● Total Chlorine
● pH
● Alkalinity
● Calcium Hardness
● Cyanuric Acid (as required)
● Adjust chemicals as directed to maintain proper water balance.
● Inspect pumps, filters, heaters, chemical feeders, and circulation systems for proper operation.
● Empty skimmer baskets and pump baskets.
● Inspect pool decks, furniture, umbrellas, gates, and safety equipment.
● Vacuum pools as needed.
● Skim surface debris and remove leaves or contaminants.
● Ensure all pool areas are clean, stocked, and ready for member use prior to opening.
Pool Closing Responsibilities
● Conduct end-of-day water chemistry testing and documentation.
● Adjust chemicals as needed to maintain overnight water balance.
● Clean and secure pool decks and surrounding areas.
● Empty trash receptacles.
● Store and secure pool furniture and equipment as required.
● Remove debris from skimmer baskets
● Complete daily maintenance logs and inspection reports.
● Secure all gates, equipment rooms, and storage areas.
Ongoing Pool Maintenance
● Monitor water chemistry throughout operating hours.
● Backwash filters as required and maintain proper filtration performance.
● Clean tile lines, gutters, drains, and deck surfaces.
● Brush pool walls, steps, benches, and floors.
● Monitor water levels and add water when necessary.
● Report equipment malfunctions or safety concerns immediately.
● Assist outside pool vendors and contractors as directed.
● Maintain accurate chemical and maintenance records.
Facility Maintenance
● Perform routine inspections of recreation facilities, parks, courts, and outdoor amenities.
● Complete minor repairs and maintenance projects.
● Assist with seasonal facility openings and closings.
● Maintain cleanliness of recreation buildings, locker rooms, restrooms, and storage areas.
● Set up and break down equipment for programs, events, and activities.
● Assist with snow removal and ice mitigation during winter months.
● Operate maintenance equipment including blowers, pressure washers, utility vehicles, and other approved equipment.
● Identify and report maintenance needs, hazards, and facility concerns.
Safety & Risk Management
● Follow all safety procedures and departmental operating standards.
● Maintain awareness of occupational hazards and proper chemical handling procedures.
● Ensure safety equipment remains accessible and operational.
● Respond appropriately to emergencies and notify supervisors when necessary.
● Provide first aid and CPR assistance within certification guidelines.
● Maintain compliance with all health department and club regulations.
Team Support & Collaboration
● Work cooperatively with Recreation, Aquatics, Concierge, and Facilities teams.
● Attend departmental meetings and training sessions as required.
● Complete assigned projects and work orders in a timely manner.
● Assist with special events, programs, and operational needs.
● Perform additional duties as assigned