Facility Monitor
Summary
Oversee daily operations at a recreation facility, checking members and guests in via POS, maintaining cleanliness, enforcing rules, and handling emergencies.
ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE NOTIFIED
To perform a variety of functions to ensure that the Association facilities are used only by members and qualified guests; to perform a variety of tasks relative to assigned area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES : (This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.)
• Greet members and guests in a courteous manner.
• Using a Point of Sale (POS) computer system, check members and guests into facility.
• Responsible for maintaining a clean and orderly work area.
• Perform emergency clean ups when Facility Assistants are unavailable.
• Perform walk abouts throughout the assigned facility per individual site requirements.
• Set up and maintain equipment in assigned area in a safe operating condition.
• Create and request maintenance or repair orders as needed.
• Ensure facility rules are followed by members and their guest’s ensuring admittance follows guidelines related to guests.
• Call 911 in emergency situations and assist emergency medical and fire personnel in locating members in need and helping with evacuations.
• Maintain awareness of the location of life saving equipment.
• Respond to inquiries from members of the community, staff, guests.
• Explain facility rules and guidelines.
• As necessary, resolve complaints and/or know when to escalate a concern to supervisors as necessary.
• Replenish supplies and materials as needed.
• Ensure all recreation areas are maintained in a clean and safe manner.
• Perform other duties and responsibilities as assigned.
• Maintain a consistent record of acceptable attendance and punctuality according to policy guidelines.
• Dependent upon assigned shift, may be required to open and/or close the assigned area.
• Specific job duties when assigned to the R.H. Johnson facility:
o Sell guest cards using the POS system.
o Sell food and light snack items using POS system.
o Must obtain and maintain a current food handler permit.
o Balance the cash drawer at end of shift.
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.