Failure Analysis Engineer
Summary
Failure Analysis Engineer performing hardware root cause investigations on server/computing platforms, monitoring NPI test failure trends, and implementing corrective actions to improve production yields. Works with cross-functional teams on Intel/AMD/ARM-based systems and memory technologies in a smart manufacturing environment.
The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed.
- Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
- Perform engineering investigations of significant customer field and line escalations related to hardware issues
- Monitor test failure trends in NPI and provide corrective actions to improve production test yields
- Design and develop debug tools to improve debug process and efficiency
- Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
- Support internal communications of techniques and processes for WW RMA & Service Centers
- Drive "best practices" across WW Operational, RMA & Service Sites
- Program manage CSP/Enterprise account Reliability requirements
- Facilitate Reliability strategy discussions
- Other duties as assigned
- Bachelor's or Master's degree in electrical or computer engineering required
- Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
- Experience in hardware/firmware/software development and test methodologies preferred
- Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- Onsite Aurora Health & Wellness Center available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.